SUPERVISOR

VALUEHUB DEPARTMENT STORE PTE. LTD.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

VALUEHUB DEPARTMENT STORE PTE. LTD. in Singapore seeks a Workforce Operations Lead to set performance goals and deadlines aligned with the company vision, and to coordinate with management to drive execution.

You will organize workflows, monitor productivity, resolve employee issues, maintain records, train staff, and enforce policies while ensuring clear communication between upper management and employees. The role emphasizes a positive work environment and accurate timekeeping.

Responsibilities

• Set clear performance goals and deadlines aligned with the company’s plans and vision, and communicate them effectively to staffs
• Organize workflow to ensure employees understand their duties and delegated tasks
• Monitor employee productivity and provide constructive feedback and coaching to improve performance
• Receive employee complaints and resolve problems to maintain a positive work environment
• Maintain accurate timekeeping and personnel records for effective workforce management
• Facilitate communication by passing information between upper management and employees
• Train new employees to build a competent workforce

Job description

Job Summary

Set performance goals and deadlines aligned with company vision

Organize workflows, monitor productivity, resolve employee issues, maintain records, communicate between management and staff, train staff, and enforce policies.

Responsibilities

Set clear performance goals and deadlines aligned with the company’s plans and vision, and communicate them effectively to staffs

Organize workflow to ensure employees understand their duties and delegated tasks

Monitor employee productivity and provide constructive feedback and coaching to improve performance

Receive employee complaints and resolve problems to maintain a positive work environment

Maintain accurate timekeeping and personnel records for effective workforce management

Facilitate communication by passing information between upper management and employees

Train new employees to build a competent workforce