Student Support & Programs Lead

CSA TECHNOLOGY PTE. LTD.; Singapore; On-site; SGD 39,000 - 56,000; Full time

Benefits offered by this job

Job summary

CSA TECHNOLOGY PTE. LTD. in Singapore seeks a student liaison to support international students with academic progress, living conditions, and wellbeing, and to provide care and guidance.

You will coordinate with parents, deliver home-school updates via videos and messages, organize cultural activities, and assist with airport pickups during peak enrollment; a calm, empathetic communicator is essential.

Qualifications

• Citizenship/PR in Singapore and Mandarin proficiency; strong English preferred.
• Bachelor’s degree or above in Education, Psychology, Social Work or related field.
• At least 1 year of teaching, tutoring, student affairs, or study abroad consulting experience; familiarity with Singapore education environment.
• Willing to appear on camera to film home-school communication videos; comfortable speaking on camera.
• Strong sense of responsibility, patience and empathy; passion for education and accompanying students.
• Excellent organizational coordination, ability to handle multiple tasks independently; high professional ethics and confidentiality.

Responsibilities

• Communicate regularly with students, monitor progress, living conditions, and wellbeing, and provide care and support.
• Assist students with administrative, accommodation, and social issues.
• Provide feedback to parents and share student updates in parent groups via videos, images, and text; maintain home-school communication.
• Plan and organize extracurricular activities that promote student interaction, cultural adaptation, and skills development.
• Be responsible for airport pickups during enrollment peak season and provide assistance related to living in Singapore.

Skills

Multilingual communication

Patience and empathy

Organizational skills

Problem-solving

Confidentiality

Education

Bachelor’s degree or above in Education/Psychology/Social Work

Background in Education, Psychology, Social Work or related fields

Job description

CSA TECHNOLOGY PTE. LTD. in Singapore seeks a student liaison to support international students with academic progress, living conditions, and wellbeing, and to provide care and guidance.

You will coordinate with parents, deliver home-school updates via videos and messages, organize cultural activities, and assist with airport pickups during peak enrollment; a calm, empathetic communicator is essential.