Student Support & Behaviour Officer

BUSINESS EDGE PERSONNEL SERVICES PTE LTD; Singapore; On-site; SGD 32,000 - 42,000; Full time

Job summary

BUSINESS EDGE PERSONNEL SERVICES PTE LTD in Bedok, Singapore, is hiring a Student Support Officer to manage discipline, investigations, mentoring, and safeguarding within a school setting.

The role requires youth-work related qualifications and at least 1 year in discipline or behaviour support with youths, plus strong communication and resilience to handle high‑pressure situations respectfully.

Qualifications

• It is preferred to have relevant qualifications or certifications in youth work or related fields.
• Must have a minimum of 1 year of working experience in discipline management, case management, or behaviour support involving youths.
• Possesses good communication and interpersonal skills with youths and adults.
• Possesses effective strategies to guide and mentor students with disciplinary issues, e.g. restorative practices or structured behaviour management frameworks.
• Demonstrates emotional resilience and cultural sensitivity, with the ability to manage high‑pressure situations professionally.

Responsibilities

• Discipline Management: support daily discipline operations including latecomers, detentions, suspensions, and walkabouts.
• Case Management: investigate incidents and follow up with students; engage parents.
• Student Guidance & Mentoring: guide and mentor students with disciplinary issues and track progress.
• Record-Keeping: maintain records of interactions, cases, findings and progress using Word/Excel.
• Safeguarding & Emergency Protocols: follow safeguarding rules and report concerns promptly.
• Adhoc Duties: perform other student management or school operations tasks as assigned.

Skills

Discipline management

Case management

Student mentoring

Communication

Emotional resilience

Cultural sensitivity

Education

Relevant qualifications in youth work or related fields

Job description

BUSINESS EDGE PERSONNEL SERVICES PTE LTD in Bedok, Singapore, is hiring a Student Support Officer to manage discipline, investigations, mentoring, and safeguarding within a school setting.

The role requires youth-work related qualifications and at least 1 year in discipline or behaviour support with youths, plus strong communication and resilience to handle high‑pressure situations respectfully.