Strategy and Operations Specialist - Monee Credit (AI Strategy) Experienced (Individual Contrib[...]

Monee; Singapore; Hybrid; SGD 60,000 - 90,000; Full time

Job summary

Monee is a leading digital payments and financial services provider in Southeast Asia, with a growing presence in Latin America. The Strategy and Operations Specialist role supports strategic planning and business improvement across key verticals, backed by data-driven insights.

You will partner with Operations, Product, Risk, Compliance, and Business teams to diagnose challenges, plan actions, and drive execution.

Qualifications

• Bachelor’s degree and above in Finance, General Business, Business Analytics or in a related field.
• At least 1 year of relevant experience in strategy & operations, business analysis, consulting, fintech, retail banking, or financial institutions.
• Structured thinking, research, and slide-writing capability.
• Proven data analytics expertise to support business performance tracking and informed decision-making.
• Strong problem-solving skills, proactive attitude, and willingness to take initiative in driving actions.
• Excellent communication and interpersonal skills, with the ability to work cross-functionally within the organization.

Responsibilities

• Conduct market, competitor, and internal business research to identify business improvement opportunities, and support strategic planning across key business verticals.
• Monitor business performance and prepare management reports and business review materials, providing data-driven insights to support decision-making and performance improvement.
• Support strategic and transformation projects across multiple business functions, including credit, payments, insurance, and banking, from opportunity assessment through implementation, execution tracking, and performance review.
• Partner closely with cross-functional stakeholders across Operations, Product, Risk, Compliance, and Business teams to diagnose business challenges, align action plans, and drive project execution.
• Identify operational inefficiencies and process improvement opportunities through data analysis, market insights, and stakeholder engagement.
• Work with senior stakeholders on business planning, business reviews, and other group-level strategic initiatives.

Skills

Data analytics

Structured thinking

Slide writing

Cross-functional collaboration

Communication

Problem solving

Education

Bachelor’s degree in Finance, General Business, Business Analytics or in a related field

Job description

Strategy and Operations Specialist - Monee Credit (AI Strategy)

Experienced (Individual Contributor)

Department Business Management

Monee is a leading digital payments and financial services provider in Southeast Asia, with a growing presence in Latin America. Its mission is to better the lives of individuals and businesses in the region with financial services through technology.

Monee delivers a comprehensive range of digital financial products and services, including mobile wallets, payment processing, credit, banking, and insurtech. By leveraging technology and strategic partnerships, Monee aims to drive greater digital financial inclusion, convenience, and accessibility for individuals and small businesses across Southeast Asia and Latin America.

Monee is part of Sea Limited, a global technology company.

Job Description:

• Conduct market, competitor, and internal business research to identify business improvement opportunities, and support strategic planning across key business verticals.
• Monitor business performance and prepare management reports and business review materials, providing data-driven insights to support decision-making and performance improvement.
• Support strategic and transformation projects across multiple business functions, including credit, payments, insurance, and banking, from opportunity assessment through implementation, execution tracking, and performance review.
• Partner closely with cross-functional stakeholders across Operations, Product, Risk, Compliance, and Business teams to diagnose business challenges, align action plans, and drive project execution.
• Identify operational inefficiencies and process improvement opportunities through data analysis, market insights, and stakeholder engagement.
• Work with senior stakeholders on business planning, business reviews, and other group-level strategic initiatives.

Requirements:

• Bachelor’s degree and above in Finance, General Business, Business Analytics or in a related field.
• At least 1 year of relevant experience in strategy & operations, business analysis, consulting, fintech, retail banking, or financial institutions.
• Structured thinking, research, and slide-writing capability.
• Proven data analytics expertise to support business performance tracking and informed decision-making.
• Strong problem-solving skills, proactive attitude, and willingness to take initiative in driving actions.
• Excellent communication and interpersonal skills, with the ability to work cross-functionally within the organization.