Strategic Travel Account Manager — SEA

Flight Centre Travel Group; Singapore; On-site; SGD 90,000 - 130,000; Full time

Benefits offered by this job

Paid annual leave

Travel industry perks

Global Gathering event access

Job summary

Flight Centre Travel Group in Singapore is seeking an Account Manager to act as the strategic driver behind key client relationships, managing complex multinational travel programs to drive retention, growth and value.

You will work with C-Suite stakeholders to lead program optimisation initiatives and deliver actionable recommendations while collaborating across functions and time zones in a fast-paced environment.

Qualifications

• 3+ years in post-sales B2B roles with multinational companies globally.
• 5-8 years in regional account management.
• Strong client-focused communication and ability to influence.
• Experience with travel industry clients preferred.
• Ability to analyse data and translate insights.

Responsibilities

• Manage regional travel program performance and lead complex multinational client programs to drive retention and growth.
• Build strategic partnerships with C-Suite stakeholders, procurement executives, and preferred suppliers.
• Own program success through governance, structure, and relationship building - be the driver of change.
• Identify opportunities for program efficiencies, process improvements and innovations that deliver value.
• Ensure program compliance, capture leakages and provide competitive insights.
• Execute and negotiate contractual obligations to achieve agreed outcomes for all parties.
• Lead webinars, customer reviews and workshops with industry expertise and market intelligence.
• Analyse data, generate reports and translate insights into actionable recommendations.
• Execute strategies seamlessly across functions, geographies, and time zones.

Skills

Post-sales B2B

Relationship building

C-Suite stakeholder engagement

Analytical thinking

Cross-functional collaboration

Job description

Flight Centre Travel Group in Singapore is seeking an Account Manager to act as the strategic driver behind key client relationships, managing complex multinational travel programs to drive retention, growth and value.

You will work with C-Suite stakeholders to lead program optimisation initiatives and deliver actionable recommendations while collaborating across functions and time zones in a fast-paced environment.