Strategic Pharma Sales Rep – Key Accounts

Novartis Pharma Schweiz; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Novartis Pharma Schweiz is seeking a pharma sales professional in Singapore to drive competitive growth and engage healthcare professionals through value-based conversations, in-person and virtual. The role focuses on building long-term HCP relationships, delivering patient-centric solutions, and collaborating with cross-functional teams while upholding ethics and standards.

Minimum 2 years in pharma sales, a Bachelor's degree, and English fluency are required; immunology experience is

Qualifications

• At least 2 years of pharma sales experience in pharma industry.
• Bachelor degree is required.
• Immunology related experience is preferred.
• Fluent and proficient in English (written and spoken).
• Strong negotiation and analytical skills.

Responsibilities

• Identify and prioritize high-potential customers through data analysis (HCPs and stakeholders) who influence prescription decisions.
• Drive sales performance through skilful orchestration of positive customer experiences.
• Engage in value-based conversations (in-person and virtually) to understand critical customer challenges, decision-drivers, pain points and opportunities.
• Personalize and orchestrate engagement journeys for target HCPs using customer preferences and content across channels.
• Build engagement by working in partnership with HCPs to develop a sustained collaboration over time for Novartis.
• Deliver memorable, customer-centric experiences beyond clinical differentiation by listening to their needs and understanding their healthcare environment.
• Establish effective working relationships with opinion leaders and top medical influencers (territory level) and challenge current behaviors to improve patient journey.
• Gather insights on the customer’s business to uncover what is important to them.
• Follow up on customer feedback and translate responses into actions that create additional value and exceed expectations.
• Leverage available data sources to create, dynamically prioritize and adjust relevant territory, account and customer interaction plans.
• Share customer insights with relevant internal stakeholders on an ongoing basis to support the development of product-and indication-related content, campaigns and interaction plans.
• Collaborate compliantly with cross-functional teams to design and implement solutions that address unmet customer and patient needs.
• Act as a trusted partner to the customer for the purpose of helping them run their business; listen to learn; strive to deepen the relationship in a compliant and ethical manner; position themselves to create value-add solutions.
• Act with integrity and honesty by treating customers and colleagues in a transparent and respectful manner with clear intent. When facing ethical dilemmas, do the right thing and speak up when things don’t seem right.
• Live by Novartis Code of Ethics and Values and Behaviors.

Skills

Fluent English (written and spoken)

Strong negotiation

Analytical skills

Education

Bachelor degree

Immunology experience preferred

Job description

Novartis Pharma Schweiz is seeking a pharma sales professional in Singapore to drive competitive growth and engage healthcare professionals through value-based conversations, in-person and virtual. The role focuses on building long-term HCP relationships, delivering patient-centric solutions, and collaborating with cross-functional teams while upholding ethics and standards.

Minimum 2 years in pharma sales, a Bachelor's degree, and English fluency are required; immunology experience is