Strategic Operations, HR & Finance Lead

5G-Starlink Pte.; Singapore; Presencial; SGD 90.000 - 140.000; Jornada completa

Descripción de la vacante

PolicyPal Tech Pte. Ltd. is seeking an Operations, HR & Finance Manager to lead cross-functional functions in Singapore’s fast-paced insurtech space.

You will oversee day-to-day operations, finance processes, and human resources, ensuring smooth governance and strong customer experience. You will collaborate with partners and internal teams, manage reporting to executives, and implement People strategies while maintaining regulatory compliance.

Formación

• Strong communication skills across teams and with partners.
• Proven ability to manage HR processes and drive People initiatives.
• Excellent problem-solving mindset with attention to detail.
• Experience coordinating operations, finance, and compliance in a fast-moving environment.
• Ability to handle customer service and stakeholder management effectively.

Responsabilidades

• Oversee Day-to-day Operations processes (policy purchasing, reviewing, renewals, endorsements, claims) and ensure all policies are accounted for.
• Be the customers voice and update product team about issues weekly with reporting.
• Work with insurance partners on Operations-related matters.
• Regularly report team performance to executives, focusing on insights and initiatives to improve performance.
• Collaborate with team leads to handle client escalations and partner issues.
• Provide Compliance Support to the Head of Compliance.

Conocimientos

Communication

People management

Problem solving

Attention to detail

Fast-paced work

Descripción del empleo

PolicyPal Tech Pte. Ltd. is seeking an Operations, HR & Finance Manager to lead cross-functional functions in Singapore’s fast-paced insurtech space.

You will oversee day-to-day operations, finance processes, and human resources, ensuring smooth governance and strong customer experience. You will collaborate with partners and internal teams, manage reporting to executives, and implement People strategies while maintaining regulatory compliance.