Strategic Operations Lead - Financial Services

ELEVATE STAFFING

Singapore

On-site

SGD 60,000 - 100,000

Full time

4 days ago

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Benefits offered by this job

Competitive salary

Career progression

Exposure to financial services

Collaborative work environment

Job summary

Elevate Staffing is seeking a Business Operations Manager in Singapore to oversee daily operations and collaborate with multiple departments to enhance processes and ensure efficient delivery of financial services.

The role requires 3–7 years in operations, strong organizational and analytical skills, and proficiency in MS Office, with a focus on Excel and PowerPoint. A fast-paced, detail-oriented mindset is essential for success.

Qualifications

Diploma or Bachelor's degree in Business, Business Administration, Finance, Operations Management or a related discipline.
3–7 years of experience in business operations, operations management, administration or financial services.
Experience in banking, wealth management, insurance or other financial services will be an advantage.
Strong organisational and project management skills.
Excellent analytical and problem-solving abilities.
Good communication and stakeholder management skills.
Proficient in Microsoft Office, particularly Excel and PowerPoint.
Able to manage multiple priorities and work independently in a fast-paced environment.
Strong attention to detail and process-oriented mindset.

Responsibilities

Oversee and coordinate day-to-day business operations.
Develop and improve operational processes, workflows and procedures.
Monitor operational performance and ensure business KPIs are achieved.
Work closely with sales, finance, HR, compliance and other departments to support business activities.
Identify operational inefficiencies and implement process improvement initiatives.
Prepare operational reports, performance analysis and management updates.
Monitor business expenses, resources and operational budgets.
Coordinate internal projects and ensure timely completion of deliverables.
Develop and maintain standard operating procedures and internal documentation.
Support client onboarding and ensure smooth coordination between internal teams.
Monitor operational risks and elevate issues where appropriate.
Ensure business processes comply with internal policies and relevant financial-services requirements.
Manage and coordinate external vendors or service providers where required.
Provide recommendations to management to improve productivity, efficiency and business performance.