Strategic ICT Account Manager - Build AI-Driven Solutions

Singtel; Singapore; On-site; Confidential; Full time

Job summary

Singtel is seeking an Account Manager in Singapore to drive sales, nurture client relationships and ensure high customer satisfaction across enterprises. You will work with Solution Managers and Sales Specialists to tailor ICT solutions, understand client needs, and pursue new business opportunities while representing Singtel's trusted brand.

The role requires at least 5 years in account management, telco/ICT knowledge, and strong leadership, with a proactive, ownership-driven approach to

Qualifications

• Requires a degree or higher and at least 5 years in account management.
• Telco or ICT account management experience is a plus.
• Strong leadership, proactivity, ownership and relationship-building.

Responsibilities

• Foster and build relationships across all levels to drive revenue growth.
• Collaborate with Solution Manager and Sales Specialists on ICT solutions.
• Understand corporate ICT needs via account planning to win bids.
• Track market trends and industry information to better serve customers.
• Identify business opportunities and synergies with customers.
• Spot reciprocal business opportunities and collaborations.
• Demonstrate knowledge of technology trends and Singtel value.
• Ensure pre-sales and post-sales enquiries and orders are promptly handled.
• Support tasks from Account Director promptly and effectively.

Skills

Account management

Telco / ICT domain knowledge

Leadership

Proactive / ownership

Customer relationships

Sales presentations & proposals

IT/Telecommunications solutions

MS Office proficiency

Education

Bachelor's degree or higher

Tools

MS Word

Excel

PowerPoint

Job description

Singtel is seeking an Account Manager in Singapore to drive sales, nurture client relationships and ensure high customer satisfaction across enterprises. You will work with Solution Managers and Sales Specialists to tailor ICT solutions, understand client needs, and pursue new business opportunities while representing Singtel's trusted brand.

The role requires at least 5 years in account management, telco/ICT knowledge, and strong leadership, with a proactive, ownership-driven approach to