Strategic Global Accounts Leader

Singtel Group; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Singtel is seeking an Account Manager to manage a portfolio of large local customers, deepen relationships, and drive sustainable revenue growth in Singapore. You will build CXO-level partnerships, understand IT&T needs, and develop strategic account plans to win bids and deliver innovative deals.

Ideal candidates have up to 5 years of sales experience, a background in ICT or telecoms, and strong communication and leadership skills to represent Singtel professionally across engagements.

Qualifications

• Diploma or Degree in a relevant discipline.
• Up to 5 years of sales experience with a proven track record in solution selling.
• ICT or telecommunications knowledge is preferred.
• Strong customer relationship management skills with the ability to engage stakeholders at all levels.
• Strong strategic planning capabilities.
• Self-driven, energetic and motivated to achieve sales outcomes.
• Resourceful and creative in identifying and developing opportunities.
• Strong leadership qualities and ability to take ownership.
• Strong communication and collaboration skills.
• Able to project a positive and professional image of self and Singtel.
• Independent and self-motivated with a strong drive for results.

Responsibilities

• Manage and grow a portfolio of large local brand-name customers to increase sales revenue, wallet share and customer retention.
• Build and maintain strong relationships with CXO-level stakeholders and key decision-makers.
• Understand and identify customers’ IT&T needs through in-depth account planning and profiling.
• Identify and pursue opportunities to win bids and develop innovative customer deals.
• Demonstrate strong knowledge of technology trends and articulate the differentiated value of Singtel’s offerings.
• Monitor global market trends, competitor movements and industry developments to better anticipate and address customer needs.
• Maintain high levels of customer satisfaction with key decision-makers.
• Develop strategic account plans and execute sales initiatives to achieve and exceed financial and sales KPIs.
• Represent Singtel professionally and act as a key ambassador in customer engagements.
• Take ownership of account performance and independently drive opportunities through to successful outcomes.

Skills

Sales experience

Solution selling

CRM skills

Strategic planning

Relationship management

Communication

Collaboration

Leadership

Self-driven

Education

Diploma or Degree in a relevant discipline

Job description

Singtel is seeking an Account Manager to manage a portfolio of large local customers, deepen relationships, and drive sustainable revenue growth in Singapore. You will build CXO-level partnerships, understand IT&T needs, and develop strategic account plans to win bids and deliver innovative deals.

Ideal candidates have up to 5 years of sales experience, a background in ICT or telecoms, and strong communication and leadership skills to represent Singtel professionally across engagements.