Global Account Manager

Singtel Group; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Singtel is seeking an Account Manager to manage a portfolio of large local customers, deepen relationships, and drive sustainable revenue growth in Singapore. You will build CXO-level partnerships, understand IT&T needs, and develop strategic account plans to win bids and deliver innovative deals.

Ideal candidates have up to 5 years of sales experience, a background in ICT or telecoms, and strong communication and leadership skills to represent Singtel professionally across engagements.

Qualifications

• Diploma or Degree in a relevant discipline.
• Up to 5 years of sales experience with a proven track record in solution selling.
• ICT or telecommunications knowledge is preferred.
• Strong customer relationship management skills with the ability to engage stakeholders at all levels.
• Strong strategic planning capabilities.
• Self-driven, energetic and motivated to achieve sales outcomes.
• Resourceful and creative in identifying and developing opportunities.
• Strong leadership qualities and ability to take ownership.
• Strong communication and collaboration skills.
• Able to project a positive and professional image of self and Singtel.
• Independent and self-motivated with a strong drive for results.

Responsibilities

• Manage and grow a portfolio of large local brand-name customers to increase sales revenue, wallet share and customer retention.
• Build and maintain strong relationships with CXO-level stakeholders and key decision-makers.
• Understand and identify customers’ IT&T needs through in-depth account planning and profiling.
• Identify and pursue opportunities to win bids and develop innovative customer deals.
• Demonstrate strong knowledge of technology trends and articulate the differentiated value of Singtel’s offerings.
• Monitor global market trends, competitor movements and industry developments to better anticipate and address customer needs.
• Maintain high levels of customer satisfaction with key decision-makers.
• Develop strategic account plans and execute sales initiatives to achieve and exceed financial and sales KPIs.
• Represent Singtel professionally and act as a key ambassador in customer engagements.
• Take ownership of account performance and independently drive opportunities through to successful outcomes.

Skills

Sales experience

Solution selling

CRM skills

Strategic planning

Relationship management

Communication

Collaboration

Leadership

Self-driven

Education

Diploma or Degree in a relevant discipline

Job description

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Singtel is where Technology meets Purpose.

We're building an AI-first telco for the future—connecting people, businesses and communities through trusted networks, intelligent digital services and next-generation technology.

From transforming everyday experiences in mobile, broadband, entertainment and lifestyle services to enabling enterprises with AI, 5G+, cloud, cybersecurity, data centres and digital platforms, we create the technology that powers how millions live, work and connect.

At Singtel, your work creates real impact. You'll solve meaningful challenges, shape critical digital infrastructure and help build secure, resilient and AI-enabled solutions that serve businesses, digital ecosystems and communities across the globe.

This is where BIG Possibilities become reality. Whether you're engineering intelligent networks, advancing sovereign AI cloud platforms, strengthening cybersecurity, designing seamless customer experiences or driving sustainable innovation, you'll be part of teams shaping the future of technology.

Backed by decades of expertise and driven by a culture of continuous learning and innovation, Singtel offers the scale, opportunities and support to help you grow your career while making a difference where it matters most.

Be a Part of Something BIG!

As an Account Manager, you will manage a portfolio of large, established local customers with the objective of deepening relationships, increasing wallet share and driving sustainable revenue growth.

You will build strong CXO-level relationships, understand customers’ evolving IT&T needs and develop strategic account plans to win bids and create innovative deals.

How You will Make An Impact:

• Manage and grow a portfolio of large local brand-name customers to increase sales revenue, wallet share and customer retention.
• Build and maintain strong relationships with CXO-level stakeholders and key decision-makers.
• Understand and identify customers’ IT&T needs through in-depth account planning and profiling.
• Identify and pursue opportunities to win bids and develop innovative customer deals.
• Demonstrate strong knowledge of technology trends and articulate the differentiated value of Singtel’s offerings.
• Monitor global market trends, competitor movements and industry developments to better anticipate and address customer needs.
• Maintain high levels of customer satisfaction with key decision-makers.
• Develop strategic account plans and execute sales initiatives to achieve and exceed financial and sales KPIs.
• Represent Singtel professionally and act as a key ambassador in customer engagements.
• Take ownership of account performance and independently drive opportunities through to successful outcomes.

Skills for Success:

• Diploma or Degree in a relevant discipline.
• Up to 5 years of sales experience with a proven track record in solution selling.
• ICT or telecommunications knowledge is preferred.
• Strong customer relationship management skills with the ability to engage stakeholders at all levels.
• Strong strategic planning capabilities.
• Self-driven, energetic and motivated to achieve sales outcomes.
• Resourceful and creative in identifying and developing opportunities.
• Strong leadership qualities and ability to take ownership.
• Strong communication and collaboration skills.
• Able to project a positive and professional image of self and Singtel.
• Independent and self-motivated with a strong drive for results.

Are you ready to say hello to BIG Possibilities?

Join Singtel to shape what's next and accelerate your career through meaningful work, continuous learning, and real impact.