Strategic Enterprise Account Manager – Risk Solutions

RELX INC

Singapore

Hybrid

SGD 120,000 - 180,000

Full time

5 days ago

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Job summary

RELX INC in Singapore is hiring a Senior Field Account Manager to oversee a portfolio of large enterprise clients and drive retention, renewals and growth in a regulated, risk-focused software environment. You will partner with cross-functional teams to identify upsell opportunities, map customer journeys, and ensure successful onboarding and ongoing satisfaction across risk solutions.

You will lead strategic account planning, engage with senior stakeholders, and collaborate with sales, product,

Qualifications

8+ years of proven sales and strategic account management experience.
Ability to engage with large enterprise accounts and senior stakeholders.
Adept at building and maintaining lasting client relationships.
Excellent communication and presentation skills.
Strategic thinker with ability to align customer needs with product capabilities.
Experience working with cross-functional teams (operations, product).

Responsibilities

Build solid relationships with clients and understand their needs.
Develop and implement customer success strategies to drive retention.
Collaborate with sales and product teams for onboarding and ongoing satisfaction.
Identify opportunities for upselling or cross-selling to existing clients.
Monitor customer health metrics and address potential issues.
Gather customer feedback to inform product improvements.