Strategic Enterprise Accounts Lead

LexisNexis; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

LexisNexis Risk Solutions is seeking a Senior Field Account Manager in Singapore to manage a portfolio of enterprise clients, build strategic relationships, and drive renewals and upsell opportunities across regulatory, compliance and fraud solutions.

You will collaborate with the Business Development Manager and cross-functional teams to ensure client success, adoption, and long-term value, while engaging senior stakeholders and delivering tailored product demonstrations.

Qualifications

• 8+ years of proven sales and strategic account management experience.
• Ability to engage with large enterprise accounts and senior stakeholders.
• Strong relationship-building and client management skills.
• Excellent communication and presentation abilities.
• Experience with SaaS or technology products.
• Familiarity with CRM systems, preferably Salesforce.

Responsibilities

• Build relationships with clients, understand their needs, and provide proactive guidance.
• Develop and execute customer success strategies to drive adoption and retention.
• Collaborate with sales and product teams to ensure seamless onboarding and ongoing satisfaction.
• Identify upsell and cross-sell opportunities within existing accounts.
• Monitor customer health metrics and address potential issues proactively.
• Gather feedback to inform product development and improve customer experience.

Skills

Relationship building

Strategic account management

Enterprise sales

Communication skills

CRM experience (Salesforce)

Tools

Salesforce

Job description

LexisNexis Risk Solutions is seeking a Senior Field Account Manager in Singapore to manage a portfolio of enterprise clients, build strategic relationships, and drive renewals and upsell opportunities across regulatory, compliance and fraud solutions.

You will collaborate with the Business Development Manager and cross-functional teams to ensure client success, adoption, and long-term value, while engaging senior stakeholders and delivering tailored product demonstrations.