Strategic Cross-Border Logistics Lead

DSV ROAD PTE. LTD.; Singapore; On-site; SGD 48,000 - 72,000; Full time

Job summary

DSV Road Pte Ltd in Singapore seeks an experienced logistics professional to oversee and coordinate daily cross-border transport operations, working with customers, partners and internal teams. You will manage shipments end-to-end, promptly resolve issues, monitor performance against SOPs, and maintain strong customer relationships through clear communication.

The role requires hands-on problem solving in a fast-paced environment and coordination with subcontractors and vendors to ensure

Qualifications

• Minimum 3–8 years in transportation or cross-border logistics.
• Hands-on experience coordinating cross-border shipments.
• Strong customer service and account management.
• Experience managing vendors/haulers.
• Familiarity with TMS or similar systems.

Responsibilities

• Oversee day-to-day cross-border transportation operations.
• Coordinate with customers, transport planners, drivers, agents and internal teams.
• Monitor shipments and resolve issues to prevent delays.
• Maintain transportation documentation and records.
• Handle escalations and service recovery as needed.

Skills

Cross-border logistics

Transportation coordination

Customer service

Vendor management

Stakeholder management

Tools

TMS

Job description

DSV Road Pte Ltd in Singapore seeks an experienced logistics professional to oversee and coordinate daily cross-border transport operations, working with customers, partners and internal teams. You will manage shipments end-to-end, promptly resolve issues, monitor performance against SOPs, and maintain strong customer relationships through clear communication.

The role requires hands-on problem solving in a fast-paced environment and coordination with subcontractors and vendors to ensure