Strategic Communications Lead - Internal & External

tower transit singapore pte. ltd.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Tower Transit Singapore Pte. Ltd. is seeking a Communications Assistant Manager to engage stakeholders across a broad spectrum, including bus captains, the trade union, media, community groups and MPs.

You will support internal and external communications, tailoring messages for diverse audiences and applying strategic communication across issues. You will lead internal content creation, manage publishing on TTS Hub, and collaborate with developers to enhance the staff app.

Qualifications

• 3 to 5 years of experience in communications, PR, or a related field.
• Strong writing, editing, and storytelling skills.
• Good understanding of media relations and social media platforms.
• Ability to manage multiple stakeholders and priorities effectively.
• Comfortable working in a fast-paced, operational environment.
• Proactive, resourceful, and detail-oriented.
• Experience working with agencies is an advantage.
• Familiarity with design/content tools (e.g. Canva, Adobe Illustrator) is a plus.

Responsibilities

• Develop and deliver internal communications across platforms (e.g. staff app, digital screens), ensuring timely, clear and engaging content.
• Draft leadership communications, including Managing Director updates, speeches, scripts and key announcements.
• Translate operational updates into clear, employee-friendly messaging that drives understanding and alignment.
• Manage agency partners to develop and execute social media content aligned with TTS’ brand voice and objectives.
• Develop service announcements and support the execution of campaigns and brand initiatives.
• Monitor trends and identify opportunities to enhance engagement, visibility and brand positioning.
• Manage media relations, including handling queries, drafting media releases/statements, and supporting media pitching and interview coordination.
• Support the planning and execution of events, launches and stakeholder engagements.
• Support communications during service incidents, including preparation of holding statements and real-time updates in coordination with Operations.
• Contribute to broader Communications & Customer Experience initiatives and cross-functional projects.

Skills

Writing

Editing

Storytelling

Media relations

Social media

Tools

Canva

Adobe Illustrator

Job description

Tower Transit Singapore Pte. Ltd. is seeking a Communications Assistant Manager to engage stakeholders across a broad spectrum, including bus captains, the trade union, media, community groups and MPs.

You will support internal and external communications, tailoring messages for diverse audiences and applying strategic communication across issues. You will lead internal content creation, manage publishing on TTS Hub, and collaborate with developers to enhance the staff app.