Strategic Comms Lead: Internal & Stakeholder Engagement

TOWER TRANSIT SINGAPORE PTE. LTD.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Tower Transit Singapore Pte. Ltd. is seeking a Communications Assistant Manager who will engage with bus captains, the trade union, media, community groups and MPs.

You will tailor messages, support internal and external communications, and apply strategic communication across a broad audience. The role leads internal communications with departments, manages the publishing of content on the TTS Hub staff app, and collaborates with developers to improve the app.

Qualifications

• 3 to 5 years of experience in communications, PR, or a related field.
• Strong writing, editing, and storytelling skills.
• Good understanding of media relations and social media platforms.
• Ability to manage multiple stakeholders and priorities effectively.
• Comfortable working in a fast-paced, operational environment.

Responsibilities

• Develop and deliver internal communications across platforms (e.g. staff app, digital screens), ensuring timely, clear and engaging content.
• Draft leadership communications, including Managing Director updates, speeches, scripts and key announcements.
• Translate operational updates into clear, employee-friendly messaging that drives understanding and alignment.
• Manage agency partners to develop and execute social media content aligned with brand voice.
• Develop service announcements and support the execution of campaigns and brand initiatives.
• Monitor trends and identify opportunities to enhance engagement, visibility and brand positioning.
• Manage media relations, including handling queries, drafting media releases/statements, and supporting media pitching and interview coordination.
• Support the planning and execution of events, launches and stakeholder engagements.
• Support communications during service incidents, including preparation of holding statements and real-time updates in coordination with Operations.
• Contribute to broader Communications & Customer Experience initiatives and cross-functional projects.

Skills

Strong writing & storytelling

Media relations

Stakeholder management

Ability to manage multiple priorities

Proactive and detail-oriented

Tools

Canva

Adobe Illustrator

Job description

Tower Transit Singapore Pte. Ltd. is seeking a Communications Assistant Manager who will engage with bus captains, the trade union, media, community groups and MPs.

You will tailor messages, support internal and external communications, and apply strategic communication across a broad audience. The role leads internal communications with departments, manages the publishing of content on the TTS Hub staff app, and collaborates with developers to improve the app.