Strategic Client Services VP – Hedge Funds & Alternatives

Citco Fund Services (Singapore) Pte Ltd.; Singapore; On-site; SGD 150,000 - 210,000; Full time

Job summary

Citco Fund Services (Singapore) Pte Ltd. is seeking a Client Services Manager to lead client relationships within hedge fund administration.

You will coordinate client integrations, manage SLAs, and drive cross-functional collaboration to ensure accurate reporting and timely service delivery. The role requires a degree in a relevant field, 5+ years in financial services with leadership experience, and strong communication and analytical skills.

Qualifications

• You have a university degree in a relevant discipline and ideally 5+ years in financial services, hedge fund or fund administration.
• You have at least 2+ years formal people management/leadership experience.
• You have strong interest in financial markets and hedge funds, with excellent communication skills.
• You are analytical with solid understanding of business processes and accounting/allocations systems.

Responsibilities

• Establish professional relationships with clients and other key parties; drive SLA negotiations.
• Translate client requests into actionable tasks across Citco functions and teams.
• Develop understanding of Citco product/service propositions and client structure.
• Understand client technology, fund structure, and business vision; monitor industry trends.
• Identify opportunities to grow the relationship and cross-sell Citco products/services.
• Coordinate new client integrations and ongoing client launches; monitor SLAs.
• Review profitability, accounts receivable, and address negative trends with client teams.
• Collaborate with Operations to improve processes and reduce risk.

Skills

Client relationship management

Leadership

Communication

Analytical thinking

MS Office (Excel, PowerPoint, Outlook)

Education

University degree in a relevant discipline

Tools

Excel

PowerPoint

Outlook

Job description

Citco Fund Services (Singapore) Pte Ltd. is seeking a Client Services Manager to lead client relationships within hedge fund administration.

You will coordinate client integrations, manage SLAs, and drive cross-functional collaboration to ensure accurate reporting and timely service delivery. The role requires a degree in a relevant field, 5+ years in financial services with leadership experience, and strong communication and analytical skills.