Strategic Accounts & Growth Manager

ASIA-PACIFIC INTERNATIONAL HOLDINGS PTE. LTD.; Singapore; Presencial; SGD 60.000 - 90.000; Jornada completa

Descripción de la vacante

Asia-Pacific International Holdings Pte. Ltd. is seeking an Account Manager to act as the primary client contact, understand needs, coordinate internal teams, and identify growth opportunities to drive account success and revenue expansion.

You will build lasting client relationships, collaborate with product, sales, and support teams, manage renewals, and track account health to deliver progress updates to clients and management.

Formación

• Bachelor's degree in business administration, marketing, communications, or a related field.
• 2–3 years of account management, sales or customer service.
• Excellent verbal, written and presentation communication skills.
• Strong MS Office and CRM knowledge (Salesforce or HubSpot).
• Strong negotiation, problem-solving, and time-management skills.

Responsabilidades

• Build and maintain trust as the main contact for assigned client accounts.
• Identify upsell and cross-sell opportunities to increase account revenue.
• Collaborate with product, sales, and support to align efforts and achieve client goals.
• Resolve client complaints and issues promptly and professionally to maintain satisfaction.
• Manage contract renewals and negotiate agreements to secure ongoing business.
• Track account health and deliver regular progress reports to clients and management.

Conocimientos

Verbal communication

Written communication

Presentation skills

Time management

Negotiation

Problem solving

Educación

Bachelor's degree in business administration, marketing, communications, or a related field

Herramientas

Salesforce

HubSpot

MS Office

Descripción del empleo

Asia-Pacific International Holdings Pte. Ltd. is seeking an Account Manager to act as the primary client contact, understand needs, coordinate internal teams, and identify growth opportunities to drive account success and revenue expansion.

You will build lasting client relationships, collaborate with product, sales, and support teams, manage renewals, and track account health to deliver progress updates to clients and management.