Strategic Account Manager – Semiconductors

SCREEN SPE SINGAPORE PTE. LTD.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

SCREEN SPE Singapore Pte Ltd is seeking an Account Manager to manage assigned customer accounts, respond promptly to sales enquiries, and ensure the right toolsets and high‑quality services are delivered to meet customer requirements.

You will visit customers, develop new opportunities, provide after‑sales support, oversee credit, and coordinate with HQ and Japan Sales Support to prepare RFQs, quotations and proposals.

Qualifications

• Possess at least a Diploma or Degree.
• Minimum 3 years of relevant experience.
• Strong organisational skills and attention to detail.
• Proactive and able to work with little direct supervision.
• Ability to work independently as well as a good team player.
• Good communication skills, documentation and customer service skills.
• Proficient in Microsoft Office programs.

Responsibilities

• Account management of assigned customer accounts, respond promptly to sales enquiries, and ensure the correct toolsets and high-quality services are delivered to meet customer requirements—ultimately supporting customers in achieving excellent end‑product outcomes and satisfaction.
• Visit existing customers regularly to strengthen relationships and proactively develop new sales opportunities or new accounts.
• Maintain strong after‑sales service to ensure ongoing customer satisfaction and successful application of solutions.
• Monitor and maintain customers’ creditworthiness to support healthy business continuity.
• Gather and report market trends, customer feedback, and competitor activities to support strategic decision‑making.
• Handle day‑to‑day sales administrative duties accurately and efficiently.
• Promote company equipment and solutions by working closely with Headquarters on marketing activities and campaigns.
• Liaise with customers on order status and delivery updates to ensure smooth and timely project implementation.
• Support the Head of Sales Department in achieving annual sales targets.
• Collaborate with Japan Sales Support and the technical team to prepare RFQs, quotations, and proposals that meet customer expectations.
• Maintain cost‑effective operations within the section to contribute to overall company profitability.
• Monitor purchase orders and follow up closely on payment collection to ensure timely closure of transactions.
• Implement plans, directives, and responsibilities assigned by higher management to achieve the company’s goals and objectives.

Skills

Account management

Customer engagement

Sales skills

Communication

Organisational skills

Team player

Microsoft Office

Education

Diploma or Degree

Tools

Microsoft Office

Job description

SCREEN SPE Singapore Pte Ltd is seeking an Account Manager to manage assigned customer accounts, respond promptly to sales enquiries, and ensure the right toolsets and high‑quality services are delivered to meet customer requirements.

You will visit customers, develop new opportunities, provide after‑sales support, oversee credit, and coordinate with HQ and Japan Sales Support to prepare RFQs, quotations and proposals.