Account Manager

SCREEN SPE SINGAPORE PTE. LTD.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

SCREEN SPE Singapore Pte Ltd is seeking an Account Manager to manage assigned customer accounts, respond promptly to sales enquiries, and ensure the right toolsets and high‑quality services are delivered to meet customer requirements.

You will visit customers, develop new opportunities, provide after‑sales support, oversee credit, and coordinate with HQ and Japan Sales Support to prepare RFQs, quotations and proposals.

Qualifications

• Possess at least a Diploma or Degree.
• Minimum 3 years of relevant experience.
• Strong organisational skills and attention to detail.
• Proactive and able to work with little direct supervision.
• Ability to work independently as well as a good team player.
• Good communication skills, documentation and customer service skills.
• Proficient in Microsoft Office programs.

Responsibilities

• Account management of assigned customer accounts, respond promptly to sales enquiries, and ensure the correct toolsets and high-quality services are delivered to meet customer requirements—ultimately supporting customers in achieving excellent end‑product outcomes and satisfaction.
• Visit existing customers regularly to strengthen relationships and proactively develop new sales opportunities or new accounts.
• Maintain strong after‑sales service to ensure ongoing customer satisfaction and successful application of solutions.
• Monitor and maintain customers’ creditworthiness to support healthy business continuity.
• Gather and report market trends, customer feedback, and competitor activities to support strategic decision‑making.
• Handle day‑to‑day sales administrative duties accurately and efficiently.
• Promote company equipment and solutions by working closely with Headquarters on marketing activities and campaigns.
• Liaise with customers on order status and delivery updates to ensure smooth and timely project implementation.
• Support the Head of Sales Department in achieving annual sales targets.
• Collaborate with Japan Sales Support and the technical team to prepare RFQs, quotations, and proposals that meet customer expectations.
• Maintain cost‑effective operations within the section to contribute to overall company profitability.
• Monitor purchase orders and follow up closely on payment collection to ensure timely closure of transactions.
• Implement plans, directives, and responsibilities assigned by higher management to achieve the company’s goals and objectives.

Skills

Account management

Customer engagement

Sales skills

Communication

Organisational skills

Team player

Microsoft Office

Education

Diploma or Degree

Tools

Microsoft Office

Job description

About us

SCREEN SPE Singapore Pte Ltd is an established company providing semiconductor products with world‑class customer service. With clients in South East Asia and Southern Asia, we are well established within this region. Our products are manufactured in‑house from Japan, ensuring high quality control, efficient delivery, in‑depth knowledge and excellent service. We offer a wide range of semiconductor equipment that can meet customers' technology roadmap with high quality after‑sales support.

About the role

Account Manager role managing assigned customer accounts, responding promptly to sales enquiries, and ensuring the correct toolsets and high‑quality services are delivered to meet customer requirements—ultimately supporting customers in achieving excellent end‑product outcomes and satisfaction.

Key responsibilities

• Account Management Manage assigned customer accounts, respond promptly to sales enquiries, and ensure the correct toolsets and high‑quality services are delivered to meet customer requirements—ultimately supporting customers in achieving excellent end‑product outcomes and satisfaction.
• Customer Engagement & Business Development Visit existing customers regularly to strengthen relationships and proactively develop new sales opportunities or new accounts.
• After‑Sales Support Maintain strong after‑sales service to ensure ongoing customer satisfaction and successful application of solutions.
• Credit Management Monitor and maintain customers’ creditworthiness to support healthy business continuity.
• Market & Competitor Intelligence Gather and report market trends, customer feedback, and competitor activities to support strategic decision‑making.
• Sales Administration Handle day‑to‑day sales administrative duties accurately and efficiently.
• Promotion & Marketing Promote company equipment and solutions by working closely with Headquarters on marketing activities and campaigns.
• Project Coordination Liaise with customers on order status and delivery updates to ensure smooth and timely project implementation.
• Sales Target Achievement Support the Head of Sales Department in achieving annual sales targets.
• RFQ & Proposal Support Collaborate with Japan Sales Support and the technical team to prepare RFQs, quotations, and proposals that meet customer expectations.
• Cost Management Maintain cost‑effective operations within the section to contribute to overall company profitability.
• Order & Payment Follow‑Up Monitor purchase orders and follow up closely on payment collection to ensure timely closure of transactions.
• Execution of Management Plans Implement plans, directives, and responsibilities assigned by higher management to achieve the company’s goals and objectives.

Desired Qualifications / Requirements / Competencies

• Possess at least a Diploma or Degree
• Minimum 3 years of relevant experience
• Strong organisational skills and attention to detail
• Proactive and able to work with little direct supervision
• Ability to work independently as well as a good team player
• Good communication skills, documentation and customer service skills
• Proficient in Microsoft Office programs