Store Supervisor, Senior/Sales Associate (Retail)

Cals Brand Solutions Pte. Ltd.; Singapore; On-site; SGD 27,000 - 36,000; Full time

Job summary

Cals Brand Solutions Pte. Ltd. in Singapore is seeking a customer-focused Retail Sales Associate to greet customers, share product knowledge, and drive sales in a fast-paced fashion environment.

You will handle transactions, assist with stock and merchandising, and uphold brand guidelines across Jewel, Orchard and other locations, contributing to a positive team culture.

Qualifications

• Previous retail experience in sales or customer service (experience in fashion or footwear preferred).
• Strong communication and interpersonal skills.
• A passion for women’s products and fashion.
• Ability to thrive in a fast-paced, dynamic environment.
• Willingness to take initiative and embrace challenges.

Responsibilities

• Greet and assist customers in a friendly, professional manner.
• Provide product knowledge and recommendations to help customers make informed decisions.
• Drive sales by achieving individual and store sales targets.
• Process transactions accurately (cash, credit card, digital payments).
• Assist in stock management, including receiving, replenishing, and organizing merchandise.
• Maintain store cleanliness, visual merchandising, and display standards.
• Handle customer inquiries, returns, and exchanges according to company policies.
• Stay updated on current promotions, new products, and brand guidelines.
• Support team members and contribute to a positive work environment.

Skills

Communication skills

Interpersonal skills

Fashion passion

Fast-paced environment

Job description

Key Responsibilities:

• Greet and assist customers in a friendly, professional, and engaging manner

• Provide product knowledge and recommendations to help customers make informed decisions

• Drive sales by achieving individual and store sales targets

• Process transactions accurately (cash, credit card, digital payments)

• Assist in stock management, including receiving, replenishing, and organizing merchandise

• Maintain store cleanliness, visual merchandising, and display standards

• Handle customer inquiries, returns, and exchanges according to company policies

• Stay updated on current promotions, new products, and brand guidelines

• Support team members and contribute to a positive work environment

Qualifications:

• Previous retail experience in sales or customer service (experience in fashion or footwear preferred)

• Strong communication and interpersonal skills

• A passion for women’s products and fashion

• Ability to thrive in a fast-paced, dynamic environment

• Willingness to take initiative and embrace challenges

Others:

• 5 days work week, 44 working hours per week

• Locations: Jewel, Orchard (Taka/Paragon), Raffles City, IMM/JEM, MBS

• Salary &position offered will depend on experience

Personal information collected will be used for recruitment purpose only.