Store Supervisor: Food & Customer Experience Leader

GENKI SUSHI SINGAPORE PTE. LTD.; Singapore; On-site; SGD 42,000 - 66,000; Full time

Job summary

GENKI SUSHI SINGAPORE PTE. LTD. is seeking a Store Manager to oversee daily operations and lead a Crew team to uphold quality and service standards. You will supervise F&B prep, ensure safety compliance, and address customer inquiries promptly.

Ideal candidates bring at least 1 year in F&B, with a customer-centric mindset and strong leadership abilities in a fast-paced environment. Knowledge of hygiene practices is essential.

Qualifications

• Minimum 1 year in a similar F&B role.
• Experience in Japanese cuisine is a plus.
• Strong leadership and customer-service mindset.
• Solid knowledge of food safety and sanitation.

Responsibilities

• Manage daily store operations to ensure a seamless and efficient workflow.
• Lead, train, and motivate a team of Crew members to meet company standards.
• Oversee food and beverage preparation, ensuring quality and safety.
• Deliver exceptional customer service, addressing inquiries and concerns promptly.
• Handle customer feedback and resolve issues in a timely manner.
• Ensure compliance with food safety, hygiene, and sanitation regulations.
• Enforce adherence to company policies, procedures, and standards.
• Supervise and monitor staff performance, providing guidance and support.

Skills

Leadership

Team management

Customer service

Communication

Food safety

Quality focus

Fast-paced

Job description

GENKI SUSHI SINGAPORE PTE. LTD. is seeking a Store Manager to oversee daily operations and lead a Crew team to uphold quality and service standards. You will supervise F&B prep, ensure safety compliance, and address customer inquiries promptly.

Ideal candidates bring at least 1 year in F&B, with a customer-centric mindset and strong leadership abilities in a fast-paced environment. Knowledge of hygiene practices is essential.