Store Supervisor

Benjamin Barker Aust Pte Ltd; Singapore; On-site; SGD 26,000 - 36,000; Full time

Job summary

Benjamin Barker Aust Pte Ltd seeks a Retail Supervisor who will be the customer-service specialist in-store, listening to needs, answering questions, and helping customers find products. You will aim to exceed expectations, deliver product information, and achieve sales while maintaining service and operations excellence.

You will engage in innovation and productivity initiatives to drive a seamless customer experience across channels and handle in-store order fulfilment, thriving in a

Qualifications

• Exceed customers' expectations by listening to their needs.
• Provide in-depth product information to help customers choose items.
• Deliver service and operations excellence to maintain store standards.

Responsibilities

• As the first point of contact in store, serve as the ambassador of the organisation.
• Drive seamless customer experience and handle in-store order fulfilment processes.
• Engage in innovation and productivity initiatives to improve store performance.

Job description

As Retail Supervisor, you are the customer service specialist of the store. You take great care of our customers and are responsible to exceed their expectations by listening to their needs, answering questions about products and services, finding products that meet their needs, providing in depth product information about the goods they are interested in and achieving sales, delivering service and operations excellence.

You engage in innovation and productivity initiatives for the store. In order to drive seamless customer experience across channels and handles order fulfilment processes for customers in store. You enjoy working in a fast-paced, diverse and customer-centric store environment.

As the first point-of-contact in store, you also serve as the ambassador of the organisation, is a highly motivated and service-oriented individual and communicates well and thrives in a team environment.