Sales Supervisor

Elitez & Associates Pte. Ltd.; Singapore; On-site; SGD 48,000 - 64,000; Full time

Benefits offered by this job

International Brand

Cohesive working environment

Recognition

Job summary

Elitez & Associates Pte. Ltd. in Singapore is seeking an experienced Sales Supervisor to drive retail performance, oversee daily sales activities, and lead a team to deliver exceptional customer experiences.

The role requires coaching, stock control, and reporting to management in a fast-paced environment, with opportunities to optimize sales through data-driven insights and cross-department collaboration.

Qualifications

• Proven experience as a Sales Supervisor or in a supervisory role within retail/consumer products.
• Strong leadership and ability to motivate staff.
• Excellent communication and interpersonal skills.
• Track record of achieving/exceeding sales targets.
• Proficiency in POS software and sales management systems.
• Ability to analyse sales data and make informed decisions.
• Customer service excellence and problem-solving abilities.

Responsibilities

• Supervise and manage the sales team, ensuring adherence to policies and targets.
• Monitor daily sales performance and analyze data for trends and opportunities.
• Develop and implement sales strategies to maximise revenue and goals.
• Train and mentor staff on product knowledge and customer service.
• Conduct staff evaluations and provide constructive feedback.
• Manage inventory levels and merchandising standards.
• Handle customer complaints professionally and resolve issues.
• Prepare sales reports and present findings to management.
• Coordinate with other departments for seamless operations and communication.
• Maintain a safe and organised work environment.

Skills

Leadership

Team management

Communication

Sales acumen

POS software

Sales data analysis

Customer service

Organizational skills

Multitasking

Weekend availability

Tools

POS software

Sales management systems

Job description

About the role

We are seeking an experienced and dynamic Sales Supervisor to join the team. This is a full-time position where you will play a crucial role in driving sales performance and leading our retail operations. As Sales Supervisor, you will be responsible for overseeing daily sales activities, managing staff performance, and ensuring an exceptional customer experience. This role is essential to maintaining our competitive edge in the retail and consumer products sector and directly contributes to the achievement of our business objectives.

What we offer

• International Brand

• Cohesive working environment

• Recognition

Key responsibilities

• Supervise and manage the sales team, ensuring adherence to company policies, procedures, and performance targets

• Monitor daily sales performance and analyse sales data to identify trends and opportunities for improvement

• Develop and implement sales strategies to maximise revenue and achieve departmental sales goals

• Train and mentor team members on product knowledge, sales techniques, and customer service excellence

• Conduct staff performance evaluations and provide constructive feedback to support professional development

• Manage inventory levels and ensure accurate stock control and merchandising standards

• Handle customer complaints and concerns professionally, resolving issues to maintain customer satisfaction

• Prepare sales reports and present findings to senior management

• Coordinate with other departments to ensure seamless operations and effective communication

• Maintain a safe and organised work environment compliant with health and safety regulations

What we're looking for

• Proven experience as a Sales Supervisor or in a similar supervisory role within retail or consumer products

• Strong leadership and team management skills with the ability to motivate and inspire staff

• Excellent communication and interpersonal abilities

• Demonstrated sales acumen with a track record of achieving and exceeding sales targets

• Proficiency in using sales management systems and point-of-sale (POS) software

• Ability to analyse sales data and make informed business decisions

• Customer service excellence and problem-solving capabilities

• Organisational skills and attention to detail

• Ability to work in a fast-paced environment and manage multiple priorities

• Flexibility to work retail hours, including weekends and public holidays as required

• Preferably, experience in managing multiple departments or large-scale retail operations

We regret to inform, only shortlisted candidates shall be contacted.