Retail Supervisor

OG Private Limited; Singapore; On-site; SGD 33,000 - 42,000; Full time

Benefits offered by this job

5-day work week on a rotating roster,

Medical and Dental benefits

Annual Wage Supplement (13 month bonus

Employee Discounts

Job summary

OG Private Limited in Singapore is seeking a hands-on Store Supervisor to lead daily retail operations, supervise sales staff, and ensure a smooth checkout flow.

You will train new staff, plan rosters, manage stock, assist merchandising, and work to meet sales targets while delivering friendly service. This role requires flexibility, including weekends and public holidays, with medical, dental, 13th month bonus, and staff discounts as benefits.

Qualifications

• Minimum 2 years in retail.
• Supervisory experience is a plus.
• Willing to work flexible hours including weekends and public holidays.

Responsibilities

• Guide and supervise sales staff on daily tasks.
• Train new employees and support team members.
• Plan staff rosters to ensure floor coverage.
• Provide friendly and helpful customer service.
• Handle questions, feedback, or complaints at checkout.
• Manage stock and assist with merchandising and stock checks.

Skills

Team supervision

Customer service

Store operations

Stock handling

Administrative tasks

Job description

Job Description:

Team Supervision

• Guide and supervise sales staff during daily work.
• Train new employees and support team members when needed.
• Plan staff roster and arrange staff duties to ensure enough coverage on the shop floor.

Customer Service

• Provide friendly and helpful service to customers.
• Handle customer questions, feedback, or complaints.
• Assist to resolve cashiering issues and ensure smooth checkout flow.

Store Operations

• Make sure the store is clean, organised, and presentable.
• Support the team to achieve sales targets.

Merchandising

• Assist with promotional or seasonal setup.

Stock Handling

• Work with the stockroom to manage inventory and replenishment.
• Help with receiving, packing, sorting, and arranging stock when required.
• Assist in stock checks and report any differences.

Administrative Support

• Follow company procedures and safety rules.
• Perform other duties assigned by management.

Requirements

• At least 2 years retail experience required; supervisory experience is a plus.
• Willing to be hands-on with both sales floor and operations tasks.
• Ability to work flexible hours, including weekends, and holidays.

Perks and benefits

• 5-day work week on a rotating roster, including weekends and public holidays
• Medical and Dental benefits
• Annual Wage Supplement (13 month bonus)
• Employee Discounts