Store Supervisor

Benjamin Barker Aust Pte Ltd; Singapore; On-site; SGD 32,000 - 42,000; Full time

Job summary

Benjamin Barker Aust Pte Ltd is seeking a Retail Supervisor to be the customer service specialist of the store, listening to customers, answering questions about products and services, and helping customers find items that meet their needs.

You will provide in-depth product information, drive sales, and strive for service and operations excellence while delivering a seamless customer experience across channels and in-store order fulfilment.

Responsibilities

• Greet customers and understand their needs, provide product information and answer questions.
• Drive sales and deliver service and operations excellence.
• Ensure a seamless customer experience across channels and in-store order fulfilment.

Job description

As Retail Supervisor, you are the customer service specialist of the store. You take great care of our customers and are responsible to exceed their expectations by listening to their needs, answering questions about products and services, finding products that meet their needs, providing in depth product information about the goods they are interested in and achieving sales, delivering service and operations excellence.

You engage in innovation and productivity initiatives for the store. In order to drive seamless customer experience across channels and handles order fulfilment processes for customers in store. You enjoy working in a fast-paced, diverse and customer-centric store environment.

As the first point-of-contact in store, you also serve as the ambassador of the organisation, is a highly motivated and service-oriented individual and communicates well and thrives in a team environment.