STORE SUPERVISOR

S.T. TCM PTE. LTD.; Singapore; On-site; SGD 2,800 - 3,600; Full time

Job summary

S.T. TCM PTE. LTD.

is seeking a Store Operations Lead in Singapore to oversee daily shop activities, manage displays, and enforce company policies. The role includes training and scheduling staff, resolving staff issues, handling customer questions and complaints, and supporting inventory control and sales reporting to help achieve store targets. Strong organizational and communication skills are essential, with attention to visual merchandising and loss prevention.

Responsibilities

• Open and close the store, enforce company policies.
• Train, schedule, and motivate team members; resolve staff issues.
• Welcome customers, answer questions, and address complaints.
• Count stock, monitor inventory levels, and order new products as needed.
• Support sales goals and assist with financial reporting tasks.

Job description

Key Responsibilities

• Daily Operations: Open and close the store, manage store displays, and enforce company policies.
• Staff Management: Train, schedule, and motivate team members. Solve staff issues.
• Customer Service: Welcome customers, answer questions, and solve complaints.
• Inventory Control: Count stock, track inventory levels, and order new products.
• Sales Support: Help the team meet sales goals and handle financial reporting tasks.