Supervisor

P.N.D. IMPEX PTE. LTD.; Singapore; On-site; SGD 47,000 - 78,000; Full time

Job summary

P.N.D. IMPEX PTE. LTD. in Singapore is seeking a Store Manager to lead a busy retail team, driving sales targets and ensuring smooth daily operations.

You will hire, train, schedule, mentor staff, oversee inventory, handle customer escalations, and manage budgets and payroll goals, with a focus on safety and excellent service.

Qualifications

• 3+ years in a retail environment, with 1–2 years in a supervisor or management role.
• High school diploma required; a degree in business or management is a plus.
• Comfortable with POS software and basic office spreadsheets.
• Clear communication, problem-solving, and strong decision-making.
• Willing to work flexible hours, including weekends and holidays.

Responsibilities

• Hire, train, schedule, and mentor staff to hit sales targets.
• Oversee opening and closing routines, maintain safety rules, and keep the store clean.
• Monitor stock levels, order new products, and run regular audits to prevent loss.
• Handle complex customer queries or complaints and lead by example on the floor.
• Track budgets, manage payroll goals, and analyze sales performance metrics.

Skills

Team leadership

Customer service

Problem solving

Decision making

Communication

Education

High school diploma

Business/Management degree (plus)

Tools

POS software

Office spreadsheets

Job description

Key Responsibilities

• Team Leadership: Hire, train, schedule, and mentor staff to hit sales targets.


• Operations: Oversee opening and closing routines, maintain safety rules, and keep the store clean.


• Inventory Control: Monitor stock levels, order new products, and run regular audits to prevent loss.


• Customer Service: Handle complex customer queries or complaints and lead by example on the floor.


• Financial Management: Track budgets, manage payroll goals, and analyze sales performance metrics.

Requirements & Skills

• Experience: 3+ years in a retail environment, with at least 1–2 years in a supervisor or management role.


• Education: High school diploma required; a degree in business or management is a plus.


• Technical Skills: Comfortable with Point of Sale (POS) software and basic office spreadsheets.


• Soft Skills: Clear communication, problem-solving, and strong decision-making.


• Availability: Willing to work flexible hours, including weekends and holidays.