SALES SUPERVISOR

51 EMPLOYMENT AGENCY PTE. LTD.; Singapore; On-site; SGD 42,000 - 66,000; Full time

Job summary

51 Employment Agency PTE. LTD. is seeking a capable supervisor to support retail operations and help drive customer satisfaction in our team.

The role involves greeting and assisting customers, addressing inquiries and complaints, and guiding staff in sales activities, inventory, and service quality. The ideal candidate will monitor performance, help improve pricing policies, and participate in trade shows to identify new products and services, ensuring smooth day-to-day operations and strong

Qualifications

• Confer with company officials to develop methods and procedures to increase sales, expand markets and promote business
• Resolve customer complaints regarding services, products or personnel
• Provide staff with assistance in performing difficult or complicated duties
• Monitor sales staff performance to ensure that goals are met

Responsibilities

• Greet and assist customers
• Respond to customer inquiries and complaints
• Direct and supervise employees engaged in sales, taking inventory, reconciling cash receipts, or in performing services for customers
• Monitor sales activities to ensure that customers receive satisfactory service and quality goods
• Inventory stock and reorder when necessary
• Instruct staff on how to handle difficult or complicated sales
• Formulate pricing policies and accuracy
• Attend trade shows to identify new products and services

Job description

Responsibilities:

• Greet and assist customers
• Respond to customer inquiries and complaints
• Direct and supervise employees engaged in sales, taking inventory, reconciling cash receipts, or in performing services for customers
• Monitor sales activities to ensure that customers receive satisfactory service and quality goods
• Inventory stock and reorder when necessary
• Instruct staff on how to handle difficult or complicated sales
• Formulate pricing policies and accuracy
• Attend trade shows to identify new products and services

Requirements:

• Confer with company officials to develop methods and procedures to increase sales, expand markets and promote business
• Resolve customer complaints regarding services, products or personnel
• Provide staff with assistance in performing difficult or complicated duties
• Monitor sales staff performance to ensure that goals are met