SALES SUPERVISOR

RULAI VEGETARIAN 3; Singapore; On-site; SGD 30,000 - 42,000; Full time

Job summary

RULAI VEGETARIAN 3 is seeking a capable Retail Sales Supervisor in Singapore to lead daily sales activities and drive performance. You will motivate the team, coach staff, and ensure excellent customer service while managing stock and store presentation.

Responsibilities include achieving monthly targets, reporting results to management, coordinating schedules, and supporting promotions to maximize store performance.

Qualifications

• Ability to supervise daily retail sales activities.
• Proven coaching and training skills for sales staff.
• Strong customer service focus and problem-solving abilities.
• Experience with sales performance reporting and KPIs.
• Knowledge of stock management and store presentation standards.

Responsibilities

• Supervise and support the daily activities of the retail sales team.
• Ensure the team achieves monthly sales targets and KPIs.
• Train, coach, and motivate sales staff to improve their performance.
• Monitor sales results and provide regular performance reports to management.
• Assist customers with product inquiries and ensure excellent customer service.
• Monitor product displays, stock levels, and overall store presentation.
• Implement sales promotions and campaigns at store level.
• Handle customer complaints professionally and resolve issues.
• Coordinate staff schedules and ensure adequate sales floor coverage.
• Work with Store Manager and other departments to improve sales and operations.

Skills

Team supervision

Coaching & training

Customer service

Sales reporting

Store operations

Job description

Supervise and support the daily activities of the retail sales team.

Ensure the team achieves monthly sales targets and key performance indicators (KPIs).

Train, coach, and motivate sales staff to improve their performance.

Monitor sales results and provide regular performance reports to management.

Assist customers with product inquiries and ensure excellent customer service.

Monitor product displays, stock levels, and overall store presentation.

Implement sales promotions and company campaigns effectively at the store level.

Handle customer complaints and resolve issues in a professional manner.

Coordinate staff schedules and ensure adequate sales floor coverage.

Work closely with the Store Manager and other departments to improve sales and operational efficiency.