Store Operations & People Lead

1ST STOP F&B PTE. LTD.; Singapore; On-site; SGD 42,000 - 54,000; Full time

Job summary

1ST STOP F&B PTE. LTD. in Singapore is seeking an Operations Supervisor to manage daily store tasks and lead opening/closing procedures, stepping in for senior leadership when required.

You will supervise, train, and schedule hourly staff, provide performance feedback, and uphold service standards. The role also involves handling escalated customer issues, tracking stock, coordinating shipments, and monitoring budgets to enforce company policies.

Qualifications

• Experience leading teams in a fast-paced service environment.

Responsibilities

• Manage daily store tasks and lead opening/closing procedures.
• Supervise, train, and schedule hourly staff; provide performance feedback.
• Handle escalated customer complaints and maintain service standards.
• Track stock levels, reconcile shipments, monitor budgets, and enforce company policies.

Skills

Staff leadership

Customer service

Training & mentoring

Scheduling

Job description

1ST STOP F&B PTE. LTD. in Singapore is seeking an Operations Supervisor to manage daily store tasks and lead opening/closing procedures, stepping in for senior leadership when required.

You will supervise, train, and schedule hourly staff, provide performance feedback, and uphold service standards. The role also involves handling escalated customer issues, tracking stock, coordinating shipments, and monitoring budgets to enforce company policies.