Multi-Outlet F&B Operations Lead

NM FOOD CORNER PTE. LTD.; Singapore; Presencial; SGD 42.000 - 60.000; Jornada completa

Descripción de la vacante

NM Food Corner PTE. LTD. in Singapore seeks an Operations Supervisor to lead and supervise the team on each shift, uphold service standards and support the restaurant's daily functions.

The role includes assisting the Operations Manager with marketing and operational plans, handling guest feedback and complaints, ensuring compliance with health and safety regulations, conducting equipment checks, inventory, rosters, and coordinating the operations of multiple outlets.

Responsabilidades

• Lead and supervise the team on each shift and ensure the company service standards are upheld
• Assist the Operations Manager to perform duties to execute marketing, operational plans, and any special restaurant functions
• Able to handle guest feedback/complaints concerning food quality and service
• Ensure that the outlets adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures.
• Daily ensures the proper working condition of all outlet equipment and prepare equipment monitoring/defect list for repair and maintenance.
• Perform inventory and monitoring to ensure sufficient stocks supplies in restaurant for smooth operation
• Able to schedule and plan staffing/roster base on operational requirement of the outlet.
• Supervise and support the operations of at least two restaurants
• Able to function as customer relations and handle customer reservation system.
• Perform other reasonable duties as assigned by management

Descripción del empleo

NM Food Corner PTE. LTD. in Singapore seeks an Operations Supervisor to lead and supervise the team on each shift, uphold service standards and support the restaurant's daily functions.

The role includes assisting the Operations Manager with marketing and operational plans, handling guest feedback and complaints, ensuring compliance with health and safety regulations, conducting equipment checks, inventory, rosters, and coordinating the operations of multiple outlets.