Store Operations Leadership Trainee

MINOR FOOD GROUP (SINGAPORE) PTE. LTD.; Singapore; On-site; SGD 36,000 - 50,000; Full time

Job summary

MINOR FOOD GROUP (SINGAPORE) PTE. LTD. is seeking an Outlet Operations role to train and supervise staff, ensure daily opening/closing duties, and uphold brand standards. You will coordinate kitchen and service activities and maintain high customer service levels.

The ideal candidate has 1+ year in a similar role, NITEC/Diploma/Degree in Business/F&B Management or related field, and proficiency in MS Office. Weekend work is required.

Qualifications

• Experience training staff using standard manuals and procedures.
• At least 1 year in a similar role.
• Proficient with MS Office; basic POS familiarity.

Responsibilities

• Assist to create good working environment and develop subordinates by identifying areas that needs training and action to support it.
• Orientate and train employees so as to ensure that each individual has a complete understanding of the company's policies by using the operations training manual
• Ensure daily opening and closing duties in the outlet are properly executed
• Manage, direct and co-ordinate all operation-related activities in a proficient and pleasant method
• Maintain high level of customer service as per QSC standards
• Ensure overall store image is maintained and the brand is well represented at all times
• Monitor opening and closing duties of the outlet
• Communicate daily and act as liaison between operations staff and management
• Ensure that POS system is operational and accurate at all times
• Provide co-ordination and services for both kitchen and service

Skills

Interpersonal skills

Communication skills

MS Office proficiency

Weekend availability

Education

NITEC/Diploma/Degree in Business/F&B Management/Hospitality/Tourism or equivalent

Job description

MINOR FOOD GROUP (SINGAPORE) PTE. LTD. is seeking an Outlet Operations role to train and supervise staff, ensure daily opening/closing duties, and uphold brand standards. You will coordinate kitchen and service activities and maintain high customer service levels.

The ideal candidate has 1+ year in a similar role, NITEC/Diploma/Degree in Business/F&B Management or related field, and proficiency in MS Office. Weekend work is required.