Store Manager - Ops Lead & Team Coach (Singapore)

foodpanda; Singapore; Sur place; SGD 45 000 - 65 000; Plein temps

Avantages offerts par ce poste

Birthday Leave

Work Anniversary Leave

Résumé du poste

foodpanda, part of Delivery Hero Group, is seeking a self-driven Store Manager to organise and oversee a PandaMart store in Singapore. The role focuses on setting up SOPs and coaching the warehouse team to operate efficiently and profitably, while ensuring alignment with company policies and safety standards.

This position reports to the Operations Manager and is based in Singapore, requiring leadership to drive performance, schedule staff, and maintain excellent customer service and regulatory

Qualifications

• At least 2 years of proven experience in warehouse management or retail store management.
• In depth knowledge of operations and customer experience principles (e.g. supply chain, customer service, JIT, Six Sigma etc.).
• Knowledge of local legislation affecting operations.
• Working knowledge of performance/operation metrics.
• Familiar with Warehouse Management Systems or Inventory Management Systems.

Responsabilités

• Execute the store business plan to optimize sales and profits.
• Coordinate end-to-end store inventory processes from inbound management to stock handling and order dispatching.
• Implement and refine company policies to improve operational efficiency.
• Supervise staff to ensure adherence to strategies and procedures.
• Ensure compliance with HR policies and regulatory requirements at store level.
• Hire, train, counsel and appraise staff.
• Allocate manpower resources for scheduling and efficiency.
• Steer store operations toward agreed SLAs and KPIs.
• Maintain a safe and healthy working environment per Workplace Safety & Health regulations.
• Conduct periodic stock takes and document results.
• Coordinate maintenance and escalations to Realty Facility Manager.

Connaissances

Warehouse management

Inventory management

Customer experience principles

Performance metrics

People skills

Independent worker

Outils

Warehouse Management Systems

Inventory Management Systems

Description du poste

foodpanda, part of Delivery Hero Group, is seeking a self-driven Store Manager to organise and oversee a PandaMart store in Singapore. The role focuses on setting up SOPs and coaching the warehouse team to operate efficiently and profitably, while ensuring alignment with company policies and safety standards.

This position reports to the Operations Manager and is based in Singapore, requiring leadership to drive performance, schedule staff, and maintain excellent customer service and regulatory