DMart Operations Leader — Singapore Growth & Efficiency

foodpanda; Singapore; On-site; SGD 180,000 - 300,000; Full time

Job summary

foodpanda is seeking a Head of DMart Operations (SG) to oversee coordination between sales, warehouse, and supply chain teams to drive sales growth, efficiency and cost control in Singapore. You will lead a cross-functional team, manage third-party relationships, and negotiate agreements to optimize service quality.

The role sits on the quick commerce leadership team for Singapore and reports to the Director, Q-Commerce (SG).

Qualifications

• Minimally 8 years of relevant experience.
• Experience managing central warehouses, distributors & managing own stores.
• Experience dealing with regional stakeholders.
• P&L knowledge - understanding the drivers.
• People management: managing team leads who manage warehouse managers & pickers

Responsibilities

• Managing our dark stores, central warehouses & distributors through 3rd parties
• Develop, implement, and monitor day-to-day operational OKRs and processes to provide visibility into the goals, progress, and obstacles of key business metrics
• Draw on relationships with department heads, external partners, and local/regional stakeholders to make decisions regarding operational activity and strategic goals
• Plan, monitor, and analyze key metrics for day-to-day operations to ensure efficient and timely completion of tasks and assess operational health.
• Devise strategies for ensuring growth trajectories are supported operationally, and implement process improvements to maximize output and minimize costs
• Adhere to the company’s policies and standards, and ensure the business are compliant to laws and regulations
• Formulate, manage, and control budgets
• Analyze productivity data and optimising staffing and production capacity to ensure optimal customer experience
• Maintain a working knowledge including challenges and opportunities in the sector
• Design new processes to improve quality or increase productivity or profitability

Skills

Cross-functional leadership

Project management

Supply chain management

Vendor management

Job description

foodpanda is seeking a Head of DMart Operations (SG) to oversee coordination between sales, warehouse, and supply chain teams to drive sales growth, efficiency and cost control in Singapore. You will lead a cross-functional team, manage third-party relationships, and negotiate agreements to optimize service quality.

The role sits on the quick commerce leadership team for Singapore and reports to the Director, Q-Commerce (SG).