Sr. Specialist, Sales Development - English/Hindi

Concentrix Corporation; Singapore; On-site; SGD 36,000 - 60,000; Full time

Job summary

Concentrix Corporation in Singapore is seeking a Sr. Specialist, Sales Development fluent in English and Hindi. You will drive outbound outreach, qualify leads, and support renewals while applying AI-enabled tools to personalize outreach and improve prospect research.

You will maintain accurate CRM data, forecast weekly results, and collaborate with the Sales Manager to deliver a professional customer experience across the sales cycle. This is a full-time on-site role.

Qualifications

• Excellent communication skills in English; Hindi is a plus.
• Ability to map customer needs to product solutions.
• Experience with lead qualification and outbound outreach.
• Familiarity with CRM and sales productivity tools.

Responsibilities

• Drive high-volume outbound calls and emails to generate qualified leads.
• Qualify leads and support lead-to-customer conversions.
• Provide accurate weekly, monthly, and quarterly sales forecasts.
• Maintain accurate and complete customer information in the CRM.

Skills

Strong communication

Product knowledge

Needs-based selling

Outbound outreach

CRM proficiency

AI-enabled tools usage

Tools

CRM

AI-enabled tools

Job description

## Sr. Specialist, Sales Development - English/HindiApply: SGP Singapore - 80 Pasir Panjang Road, 15-83/84 Mapletree Business City #2: Full time: Posted Today: R1772834Job Title:Sr. Specialist, Sales Development - English/HindiJob DescriptionThe Sales Development Representative is responsible for demonstrating the value and benefits of our client’s products or services through customer engagement, lead qualification, and lead conversion, as well as supporting sales and renewal activities where required. This role requires strong communication skills, product knowledge, and the ability to connect customer needs with relevant solutions.* Provide accurate weekly, monthly, and quarterly sales forecasts.* Develop strong product knowledge and a technical understanding of services to assess client requirements. **Understand relevant AI-enabled product capabilities and explain how they can address customer needs.*** Identify and help resolve customer concerns or roadblocks affecting satisfaction or product usage.* Manage competitive pressures and handle objections to retain existing customers or win new customers.* Manage a high volume of daily customer contacts through phone and email, with a primary focus on outbound communication.* **Use AI-enabled sales and productivity tools, where appropriate, to support prospect research, personalize outreach for Japanese- or Korean-speaking customers, and prepare for customer conversations.*** Work with the team and management to provide a professional experience during all interactions with customers and prospects.* Maintain accurate and complete customer information in the CRM.* Undertake sales activities including lead qualification, lead conversion, customer health checks, gathering customer feedback, and contract renewals.* **Apply AI-enabled tools to support follow-up and routine administrative tasks, reviewing outputs for accuracy and relevance to the customer.*** Work collaboratively within the team and report directly to a Sales Manager.Location:SGP Singapore - 80 Pasir Panjang Road, 15-83/84 Mapletree Business City #2Language Requirements:English (Required)Time Type:Full time