Manager I, B2B Sales

Concentrix Corporation; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Concentrix Corporation, Singapore, is seeking a Manager I, B2B Sales to lead and develop a sales team, drive revenue growth, oversee onboarding, adoption, health checks and renewals, and maintain strategic client relationships with the Sales Director. The role requires strong leadership and customer-centric collaboration to achieve targets and optimize client outcomes.

You will forecast accurately, ensure CRM data quality, remove blockers, coach the team on AI-enabled sales tools, and align

Job description

## Manager I, B2B SalesApply: SGP Singapore - 80 Pasir Panjang Road, 15-83/84 Mapletree Business City #2: Full time: Posted Today: R1766152Job Title:Manager I, B2B SalesJob DescriptionThe Sales Manager is responsible for overseeing the management of the team(s) supporting accounts to drive the generation of revenue and business growth, lead a sales team(s), accountable for driving team performance through customer success motions (onboarding, adoption, health checks and voice of the customer) and/or revenue retention motions (product/ service contract renewals, extension, upsell and expansion). Responsible for managing, building, and developing strategic client relationship through a balanced level of engagement with Sales Director and external facing client.* Lead the team to achieve specific business targets and meet assigned performance targets weekly/monthly/quarterly, ensuring high customer satisfaction* Provide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-date* Be an enabler to remove roadblocks and help team to resolve challenges to support sales opportunities* Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members* Analyze data, performance and customer experience trends to develop strategic sales plays and best practice for client/specific territories* Stay current on developments in client services and within the market and ensure the team is informed on the latest trends and market* Be a point of escalation for our clients and respond promptly to any issues* Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed* Work with client contact on reporting and forecasting* Ensure team understanding to achieve operating plan targets, sales targets and client performance targets (CPTs)* Work with client contact on reporting and forecasting* Coordinate team incentives and Sales Performance Incentive Funds* Partner and build business relationships with all partners to ensure customer expectations are met* Coach team members on the practical use of AI-enabled sales and productivity tools to improve preparation, customer engagement, and follow-up.* Stay informed on relevant AI capabilities and sales technologies, identifying practical applications for the team.* Lead the adoption of AI-enabled tools and new ways of working, assessing their impact on sales productivity, customer experience, and team performance.Location:SGP Singapore - 80 Pasir Panjang Road, 15-83/84 Mapletree Business City #2Language Requirements:English (Required)Time Type:Full time