Sr Executive, HRIS Temp

National Healthcare Group Corporate Office (HQ); Singapore; On-site; SGD 60,000 - 96,000; Full time

Job summary

National Healthcare Group Corporate Office is seeking an HRIS-focused professional to act as the first point of contact for HR users, triaging enquiries between HR Shared Services and HRIS, and providing administrative support to the Group HRIS team.

You will coordinate meetings, document actions, and help maintain SOPs and user guides for the HRIS module to ensure consistent institution-wide use.

Qualifications

• Strong administrative and organizational skills.
• Fast learner, comfortable picking up new systems (SuccessFactors) with guidance.
• Good communication to liaise between HRSS and HRIS stakeholders.
• Prior HR or shared services experience is a plus but not mandatory.

Responsibilities

• Handle 1st-level triage of HR user enquiries and route to appropriate teams.
• Provide administrative support and coordi­nate meetings, minutes, and rooms.
• Contribute to continuous improvement with SOPs, guides, and updates.

Skills

Administrative skills

Fast learner

Communication skills

HR/Shared services familiarity

SuccessFactors familiarity

Tools

SuccessFactors

Job description

About Us

We are a dedicated healthcare provider committed to delivering high-quality, patient-centered care. Our team of professionals works collaboratively to ensure operational excellence and compassionate service. As part of NHG’s commitment to digital transformation and operational excellence in HR, we are seeking a highly experienced and driven Senior Project Manager to lead strategic initiatives within Group HRIS.

Job Summary

As an HRIS Support Executive, you will be the first point of contact for HR users, triaging enquiries between HR Shared Services (HRSS) and HRIS, and providing administrative support to the Group HRIS team.

Key Responsibilities

1st-Level Issue Triage (HRSS HRIS)

• Receive and log HR user enquiries; determine whether the issue belongs to process/data/system/config)
• Route issues to the right team member and follow up until resolved
• Provide basic guidance to HR users on common system-related

Administrative Support

• Take minutes of meetings (Weekly Team Lead Meetings, project meetings) and circulate action items
• Coordinate meeting schedules and book meeting rooms
• Provide ad hoc administrative support as needed.

Continuous Improvement & Documentation

• Spot recurring issues or process gaps surfacing from BAU and CR patterns and propose configuration or process improvements.
• Maintain and improve SOPs, user guides, and configuration documentation for the owned module to support consistent institution-wide usage.

Qualifications & Experience

• Strong administrative and organizational skills
• Fast learner, comfortable picking up new systems (SuccessFactors) with guidance
• Good communication skills to liaise between HRSS and HRI​S stakeholders
• Prior HR or shared services experience is a plus but not mandatory.