Sr Asst Manager, HRIS

NHG Health; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

NHG Health is seeking an experienced Group HRIS Lead to steer complex HRIS initiatives across the institution, balancing delivery, governance, adoption, and compliance. You will own an end-to-end HRIS initiative portfolio and serve as a trusted advisor to stakeholders while driving sustainable HRIS capability.

The role requires 6–10 years in HRIS/HR technology and strong knowledge of SAP SuccessFactors and D365.

Qualifications

• Bachelor’s degree in HR/IS/BA or related field.
• 6–10 years of HRIS operations or enterprise system support experience.
• Strong experience with HR systems like SAP SuccessFactors and D365.

Responsibilities

• Own and lead BAU support for assigned SuccessFactors modules and coordinate with internal teams and vendors.
• Manage changes and configuration updates per SAP release cycles.
• Provide functional direction and coordinate testing for EC changes with HRIS teams.
• Coordinate with vendors on tickets, patches, and releases affecting the module.
• Own small end-to-end CRs and support larger projects from requirements to UAT and deployment.
• Maintain documentation and propose utilization improvements for the module.

Skills

SAP SuccessFactors

HRIS operations

D365

HR requirements analysis

Cross-functional collaboration

Education

Bachelor's degree in human resources, Information Systems, Business Administration, or related discipline

Tools

SAP

Microsoft Dynamics 365

Job description

Group HRISteamleads complex HRIS initiatives and cross-institution system changes across NHG, ensuring systems are aligned with organisational priorities, operational needs, and compliance requirements. This role owns an assigned HRIS initiative portfolio end-to‑to‑end, balancing delivery, governance, adoption, and carries direct accountability for improving HRIS utilisation on the module(s) assigned to this role as lead module(s).This positionacts as a trusted advisor to stakeholders, exercises enterprise-level judgement in complex and ambiguous situations, and supports the HRIS leader in building sustainable HRIS capability to support institution‑wide service delivery and workforce outcomes.

Key Responsibilities

Support (BAU)

• Own and support assigned SuccessFactors modules, drive issue resolution, and guide internal teams and vendors on functional matters.
• Handle recurring BAU changes as they arise, and configuration updates driven by SAP's 1H/2H release cycles.
• Act as secondary support forseveral SuccessFactors module, including running first-cut/internal testing on EC changes and coordinating with HRSS and institution HRIS teams before formal testing-providing functional direction on scope and readiness rather than holding formal reporting authority over these teams.
• Coordinate withvendorson tickets, patches, and releases affecting the owned module

Project (Ad Hoc / Planned)

• Own small ad hoc change requests (CRs) end-to‑end — scoping, configuration, testing, and deployment — within the assigned module and, where needed, across modules.
• Support planned projects and larger enhancement initiatives (e.g. institution transfers, module rollouts, cross‑module changes) from requirements through UAT and deployment.
• Maintain CR and project documentation — requirements, configuration workbooks, test scripts, and release notes.
• Contribute module‑specific ideas and input on how utilisation is tracked andmeasured andpropose initiatives to drive higher utilisation for the assigned module — partnering with the team member who owns HRIS utilisation tracking overall, rather than owning tracking directly.
• Spot recurring issues or process gaps surfacing from BAU and CRpatterns andpropose configuration or process improvements.
• Maintain and improve SOPs, user guides, and configuration documentation for the owned module to support consistent institution‑wide usage.

Qualifications & Experience

• Bachelor’s degree in human resources, Information Systems, Business Administration, orrelated discipline.
• 6–10 years of HRIS operations, HR technology orenterprisesystem support experience.
• Strong experience with HR systems (e.g., SAP SuccessFactors, D365).
• Strong understanding of HR business requirements and issues, current system configurations and SuccessFactors platform limitation, - able to flag considerations stakeholders need to be aware of, apply leading practice and propose improved processes.

Preferred Skills

• Advanced, hands‑on functional knowledge ofSAP SuccessFactorsacross the modules.
• Strong analytical, problem-solving and decision-making capabilities