Specialist Clinic Nurses

PRECISION MEDICAL PTE. LTD.; Singapore; On-site; SGD 31,000 - 40,000; Full time

Benefits offered by this job

Job summary

PRECISION MEDICAL PTE. LTD. is seeking a clinic assistant to provide front-of-house and administrative support, prepare clinical rooms, and operate uroflowmetry equipment.

You will manage patient communications, including after-hours inquiries, to ensure smooth clinic operations and excellent patient service. Responsibilities include greeting patients, updating records, scheduling, processing billing and insurance, and maintaining hygiene standards across rooms.

Qualifications

• GCE O-Level or healthcare certificate (e.g., NITEC) required.
• SNB registration indicates eligibility to work in healthcare.
• Experience in a specialist clinic is a plus.

Responsibilities

• Greet patients, verify identity, and update records.
• Schedule appointments, register new patients, and process billing.
• Prepare/clean rooms and stock supplies for visits.
• Operate uroflowmetry machine under supervision.
• Label/dispense medications following clinic protocols.
• Answer patient inquiries via phone and WhatsApp during hours.
• Monitor after-hours WhatsApp messages for bookings.
• Support clinical tasks such as wound care and fluids handling.

Skills

Patient service

Medical records

WhatsApp communication

Data entry

Hygiene & infection control

Clinical equipment operation

Team coordination

Education

GCE O-Level or healthcare certificate

NITEC in Nursing or Healthcare Services

SNB registration

Tools

Uroflow meters

Clinic management software

Billing & insurance systems

Job description

Job Summary

You will provide front-of-house and administrative support, assist with clinical room preparation and equipment operation, and manage patient communications including after-hours inquiries to ensure smooth clinic operations and excellent patient service.

Responsibilities

• Greet and check in patients, verify identity, and update medical records or insurance panel profiles accurately
• Manage appointment scheduling, register new patients, and process billing, payment collection, and insurance claims efficiently
• Prepare and tidy consultation rooms between patient visits, ensuring cleanliness, hygiene, and full stock of necessary supplies
• Operate and maintain the uroflowmetry machine, guiding patients through the procedure safely and correctly
• Label and dispense medications under specialist supervision following clinic protocols
• Respond promptly and professionally to patient inquiries via phone and WhatsApp during office hours
• Monitor and reply to urgent patient WhatsApp messages after hours on a rostered basis to support booking requests and clinic follow-ups
• Clinical experience like wound dressing, body fluids handling, etc

Required competencies and certifications

• Minimum GCE O-Level, or relevant healthcare support certificate (e.g., NITEC in Nursing or Healthcare Services), SNB

Preferred competencies and qualifications

• Prior experience working in a specialist clinic, preferably in Urology, General Surgery, or Nephrology
• Comfortable operating clinical equipment such as uroflow meters and managing data entry in clinic management systems
• Excellent written communication skills for professional patient interactions via WhatsApp
• Ability to maintain high hygiene standards and follow infection control guidelines when preparing consultation rooms
• Flexibility to check and respond to patient messages outside standard operating hours

Other Information

Working Hours & Remote Coverage

• In-Clinic: Standard operating hours (Monday to Friday, half-day Saturdays)
• Remote: Rostered or designated after-hours WhatsApp message monitoring and response during evenings or weekends