Specialist Associate (Facilities Management), Housing Asset Management

National University of Singapore; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

National University of Singapore is seeking a Facilities Management professional to coordinate maintenance and enhance the operational readiness of residential facilities. You will act as the primary contact in the absence of the Reporting Officer and supervise contractors to ensure quality and safety.

The role requires a hands-on approach to mitigating facilities issues, strong communication, and proficiency in MS Office to support budget planning and reporting.

Qualifications

• Clear and effective written and oral communication required.
• Ability to present and write clear, concise reports and specifications.
• Strong interpersonal skills for stakeholder engagement.
• Capacity to multi-task and work under pressure.

Responsibilities

• Coordinate and oversee maintenance of residential facilities.
• Act as key contact for facilities-related matters in officer's absence.
• Supervise contractors to ensure work meets scope and standards.
• Assist in annual budget planning for repairs and facility improvements.
• Manage feedback, complaints, and service requests, escalate as needed.
• Undertake other duties as assigned by Management.

Skills

Communication skills

Interpersonal skills

Report writing

Ability to multi-task

Education

Engineering degree/diploma

Tools

MS Office

Job description

Company description:

The National University of Singapore is the national research university of Singapore. Founded in 1905 as the Straits Settlements and Federated Malay States Government Medical School, NUS is the oldest higher education institution in Singapore

Job Description

• Facilities Management: Coordinate and oversee activities to maintain and enhance the physical condition, functionality and operational readiness of residential facilities, including work authorisation, inspections and emergency preparedness.
• Operational Coordination: Serve as the key point of contact for facilities-related matters requiring attention or action in the absence of the Reporting Officer, ensuring continuity of operations.
• Contractor Management: Supervise contractors and subcontractors to ensure works are carried out in accordance with agreed scopes, quality standards and operational requirements.
• Budget Planning: Assist in preparing annual budgets for repairs, maintenance and facility improvement programmes, including collecting, compiling and analysing relevant data.
• Issue Resolution and Escalation: Manage facilities-related feedback, complaints and service requests, and elevate critical or complex issues to Management for timely resolution and decision-making.
• Other Duties: Undertake any other duties and responsibilities as assigned by Management.

Qualifications

• Degree/Diploma in Building Services, or Civil, Mechanical or Electrical Engineering
• At least 3 years of experience in building or facilities management, with a hands-on approach to mitigating facilities issues
• Good written and oral communication skills
• Ability to present and write clear and concise reports and specifications
• Good interpersonal skills, with the ability to multi-task and work under pressure
• Proficiency in MS Office applications