Senior Executive (Sports Unit), Campus Services

National University of Singapore; Singapore; Sur place; SGD 60 000 - 90 000; Plein temps

Résumé du poste

The National University of Singapore, a leading national university, seeks a capable professional to oversee sports facilities operations. You will manage daily facilities activities across multiple centres, coordinate maintenance, and supervise contractors to ensure safe and high-quality service for the university community.

Responsibilities include contract management, procurement support, incident handling, and driving digitalisation initiatives with Power Platform and related tools.

Qualifications

• Degree in a relevant discipline with 2-3 years of working experience.
• BizSAFE certification or other relevant workplace safety qualifications would be an added advantage.

Responsabilités

• Manage day-to-day operations of NUS sports facilities to ensure safe and efficient service delivery.
• Coordinate maintenance and asset management activities with contractors and service providers.
• Oversee sports operations contracts and outsourced vendors to ensure compliance with service standards and safety requirements.
• Support upgrading and improvement projects for sports facilities such as gym enhancements and track resurfacing.
• Ensure safety, security and regulatory compliance including pool licensing and water quality monitoring.
• Handle incident management, user enquiries and escalation with stakeholders as needed.
• Assist procurement and financial administration: tendering, evaluation, payments and expenditure monitoring.
• Coordinate with students, staff, departments and external agencies to ensure effective service delivery.
• Support digitalisation and process improvements using data analysis and automation.
• Undertake other duties and projects as assigned by Management.

Connaissances

Organisational skills

Analytical thinking

Problem-solving

Stakeholder management

Communication

Independent & collaborative work

Formation

Degree in a relevant discipline

bizSAFE certification (advantage)

Outils

Power Platform

Power Automate

Power BI

SAP

Description du poste

Company description

The National University of Singapore is the national research university of Singapore. Founded in 1905 as the Straits Settlements and Federated Malay States Government Medical School, NUS is the oldest higher education institution in Singapore

Job description

The successful candidate will support Campus Services (Sports Unit) in overseeing the safe, efficient and effective operation of NUS sports facilities, ensuring they are well-maintained, accessible and fit for use by the University community. The role also covers contract and vendor management, procurement, maintenance coordination, improvement projects, regulatory compliance and operational administration, to ensure service quality and continuity.

• Sports Facilities Operations: Manage the day-to-day operations of NUS sports facilities, including the University Sports Centre, UTown sports facilities, swimming pools, multi-purpose sports halls, the stadium and outdoor sports courts, to ensure safe and efficient service delivery.
• Facilities Maintenance and Asset Management: Coordinate maintenance and asset management activities, including following up on maintenance issues and user feedback with relevant University departments, contractors and service providers.
• Contract and Vendor Management: Administer sports operations contracts and oversee outsourced vendors and contractors to ensure compliance with contractual requirements, service standards, manpower deployment, duty rostering and safety requirements. Monitor corrective actions, verify monthly payments, and supervise outsourced counter staff, lifeguards and facilities attendants.
• Facilities Upgrading and Improvement: Support the planning and implementation of sports facilities upgrading and improvement projects, such as gym enhancements, court and running track resurfacing, and access control systems, while minimising disruption to operations and users.
• Safety and Regulatory Compliance: Oversee operational safety, security and regulatory compliance, including swimming pool licensing, water quality monitoring and reporting, fire safety and applicable building regulations.
• Incident Management and User Enquiries: Manage operational incidents, complaints and user enquiries, including fact-finding, preparing incident reports, coordinating with relevant stakeholders and escalating matters where necessary.
• Procurement and Financial Administration: Support procurement and financial administration, including preparing procurement documents, conducting tender and quotation exercises, evaluating submissions, processing payments and monitoring expenditure.
• Stakeholder Coordination: Liaise with internal and external stakeholders, including students, staff, University departments, service providers and government agencies, to address operational matters and ensure effective service delivery.
• Digitalisation and Process Improvement: Support digitalisation initiatives and process improvements, including cost-benefit and data analysis where applicable.
• Other Duties: Undertake other duties and projects as assigned by Management.

Qualifications

• Degree in a relevant discipline with 2-3 years of working experience, preferably in sports facilities management, facilities operations or a related field. Candidates with less experience may be considered based on suitability.
• bizSAFE certification or other relevant workplace safety qualifications would be an added advantage.

Experience

• Experience in facilities operations, contract administration, performance management of outsourced vendors or contractors, procurement or project coordination would be advantageous.
• Good understanding of workplace and facilities safety, incident management and regulatory compliance.
• Familiarity with Microsoft Power Platform (e.g. Power Automate and Power BI), SAP or other facilities management systems would be an added advantage.

Skills

• Strong organisational, analytical and problem-solving skills, with the ability to manage operational issues, interpret data and identify opportunities for process improvement.
• Proactive in adopting new technologies, including generative AI tools and digital applications, to streamline workflows, automate routine tasks and improve productivity.
• Good written and verbal communication and stakeholder management skills, with a meticulous, resourceful and service-oriented mindset.
• Able to work independently and collaboratively, manage competing priorities, exercise sound judgement and respond effectively to time-sensitive issues and incidents.
• Proficient in Microsoft Office applications, particularly Excel and PowerPoint.