Spa Therapist

ROYAL HEALTH CARE SPA PTE. LTD.; Singapore; On-site; SGD 20,000 - 32,000; Full time

Job summary

ROYAL HEALTH CARE SPA PTE. LTD. in Singapore seeks a customer-focused spa associate to handle enquiries and appointments, uphold premium service standards, and actively recommend products and treatments to clients.

You will prepare treatment products, manage stock replenishment, and ensure clean, sanitized spaces between sessions. The role requires strong interpersonal skills, the ability to multitask in a fast-paced environment, and flexibility to work weekends or public holidays.

Qualifications

• Knowledge of spa services and adept at answering queries.
• Able to recommend products and treatments to customers.
• Prepare treatment products and replenish stocks.
• Clean, sanitize work areas and sterilize instruments.
• Willing to work on weekends and public holidays, after hours.
• Customer oriented with a pleasant personality.
• Strong interpersonal skills and ability to multitask.
• Maintain the highest service standards.

Responsibilities

• Handle customer enquiries and booking of appointments.
• Uphold spa's highest service standards.
• Be knowledgeable of services and respond to queries and expectations.
• Recommend products and treatments to customers.
• Prepare treatment products and replenish stocks.
• Clean, sanitize, and sterilize treatment rooms and equipment.

Skills

Customer service

Multitasking

Interpersonal skills

Calm under pressure

Fast-paced environment

Job description

• -Handle customer's enquiries andbooking of appointment.
• -To uphold and maintain thehighest customer service standards of the Spa.
• -To be knowledgeable of theservices provided, and to effectively respond to customer queries, needs, andexpectations.
• -Make recommendations on ourproducts and treatments a to customer
• -Responsible for preparing thenecessary treatment products and stocks replenishment.
• -Cleaning and sanitizing workareas, changing treatment room sheets, and sterilizing all instruments andequipment before each use.
• -Able and flexible to work onweekends / public holidays / after office hours.
• -Customer oriented with apleasant personality.
• -Has strong interpersonal skills.
• -Able to work in a fast pacedenvironment and can multitask.
• -Ability to remain calm andcomposed under pressure.