Solutions Engineer: Customer Integrations (Cloud & Cybersecurity)

re-zoo-me; Singapore; Hybrid; SGD 39,000 - 44,000; Part time

Job summary

re-zoo-me seeks a Solutions Engineer – Customer Integrations in Singapore for a 12-month contract. You will join a cross-functional team to support customer integrations and technology-based solutions, working with customers and internal groups to deliver technical results and enable go-live.

The role emphasizes troubleshooting, configuration, testing, and documentation across cloud, cybersecurity, and enterprise technologies, with collaboration across Sales, Engineering, Product Development,

Qualifications

• Experience in Solutions Engineering, Technical Consulting, Sales Engineering, Professional Services, or Technical Implementation.

Responsibilities

• Work as part of a cross-functional project team to develop and deliver technology-based solutions.
• Consult with customers and internal stakeholders regarding technical feasibility and solution requirements.
• Own the technical components of customer integration projects, including: Configuration
• Troubleshooting and debugging
• Technical documentation
• Testing
• Go-live support
• Integrate cloud, security, and technology solutions to meet customer requirements.
• Partner with Sales, Business Support, Engineering, Product Development, and Technical Support teams to resolve technical issues.
• Support customers during trials, integrations, implementations, and post-production activities.
• Accurately estimate and scope technical implementation timelines.
• Identify technical risks, dependencies, and potential implementation challenges.
• Develop and communicate appropriate mitigation strategies.
• Review technical configurations with Professional Services team members to ensure quality, accuracy, and alignment with requirements.
• Help ensure successful customer implementation and overall solution delivery.

Skills

Solutions Engineering

Technical Consulting

Customer Integration

Cloud

Cybersecurity

Technical Implementation

Job description

re-zoo-me seeks a Solutions Engineer – Customer Integrations in Singapore for a 12-month contract. You will join a cross-functional team to support customer integrations and technology-based solutions, working with customers and internal groups to deliver technical results and enable go-live.

The role emphasizes troubleshooting, configuration, testing, and documentation across cloud, cybersecurity, and enterprise technologies, with collaboration across Sales, Engineering, Product Development,