Solution Architect / Business Analyst Consultant (Microsoft Dynamics 365 Customer Insights)

Aryan-Solutions-Pte.-Ltd.; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Aryan-Solutions-Pte.-Ltd. seeks a senior professional to lead solution architecture and business analysis for Dynamics 365 projects. You will drive requirement gathering, design enterprise integrations, and shape data and security strategies across the platform stack.

Role emphasizes education/public sector engagement and a strong focus on Power Platform and cloud services. Coordinate deliverables from BRD to Go-Live with cross-functional teams.

Qualifications

• Minimum 7 years of solution architecture and business analysis experience.
• Minimum 5 years of Microsoft Dynamics CRM / Dynamics 365 implementation experience.
• Proven experience in Microsoft Dynamics 365 Customer Insights projects.
• Experience leading requirement gathering and business transformation initiatives.
• Experience with enterprise integration and cloud-based platforms.
• Experience in higher education, public sector or customer engagement solutions preferred.

Responsibilities

• Lead requirements gathering and business transformation initiatives.
• Design solution architecture and integration designs.
• Develop and maintain BRD, Functional Specifications, Use Cases and User Stories.
• Coordinate data migration, security design and environment strategy.
• Collaborate with stakeholders across education and public sector domains.
• Ensure go-live readiness and post-implementation support.

Skills

Solution Architecture

Business Analysis

Stakeholder Management

Requirements Gathering

User Story Development

Gap Analysis

Education

Degree in IT/CS/Engineering/IS

Tools

Microsoft Dynamics 365 Customer Insights

Microsoft Dynamics CRM

Dataverse

Power Apps

Power Automate

Power Pages

Power BI

Microsoft Entra ID

Azure Services

REST APIs

Azure API Management

Azure Functions

Data Integration Services

Job description

Required Qualifications

• Degree in Information Technology, Computer Science, Engineering, Information Systems, or related discipline.
• Microsoft Certified preferred:
• Power Platform Solution Architect Expert
• Dynamics 365 Functional Consultant or equivalent
• Business Analysis certification (CBAP, CCBA or equivalent) preferred.
• TOGAF certification preferred.

Experience

• Minimum 7 years of solution architecture and business analysis experience.
• Minimum 5 years of Microsoft Dynamics CRM / Dynamics 365 implementation experience.
• Proven experience in Microsoft Dynamics 365 Customer Insights projects.
• Experience leading requirement gathering and business transformation initiatives.
• Experience with enterprise integration and cloud-based platforms.
• Experience in higher education, public sector or customer engagement solutions preferred.

Technical Skills

Microsoft Technologies

• Microsoft Dynamics 365 Customer Insights
• Microsoft Dynamics CRM
• Microsoft Dataverse
• Power Apps
• Power Automate
• Power Pages
• Power BI
• Microsoft Entra ID
• Azure Services

Integration Technologies

• REST APIs
• Azure API Management
• Azure Functions
• Data Integration Services

Business Analysis Tools

• Business Process Modelling (BPMN)
• Process Mapping
• Requirement Management
• User Story Development
• Gap Analysis
• Wireframing and Prototyping

Deliverables

Business Analysis Deliverables

• Business Requirements Document (BRD)
• Functional Specifications
• Use Cases
• User Stories
• Process Flow Diagrams
• Gap Analysis Assessment
• User Acceptance Test Scenarios
• Business Sign-Off Documents

Architecture Deliverables

• Solution Architecture Document
• High-Level Design
• Low-Level Design Review
• Integration Design
• Security Design
• Data Migration Strategy
• Data Model Design
• Environment Strategy
• Technical Governance Documents
• Go-Live Readiness Assessment

Preferred Experience

• Alumni Management Systems
• CRM & Customer Engagement Platforms
• Marketing Automation Solutions
• Education Sector Systems
• Student Information Systems
• Event Management Platforms
• Digital Identity & Membership Solutions
• Power Platform Enterprise Implementations