Dynamics 365 Technical Lead / Solution Architect - CORNERSTONE GLOBAL PARTNERS PTE. LTD.

OpenTalent; Singapore; On-site; SGD 180,000 - 260,000; Full time

Job summary

OpenTalent in Singapore seeks an experienced Dynamics 365 Technical Lead / Solution Architect to design, develop, implement, and deliver Microsoft Dynamics 365 CRM and Power Platform solutions. You will lead both onshore and offshore technical teams and drive CRM modernization with SAP integrations.

The role requires deep CRM architecture expertise, hands-on customization, and strong collaboration with clients to translate requirements into scalable, maintainable solutions.

Qualifications

• 10+ years of Microsoft Dynamics CRM / Dynamics 365 experience and leadership.
• Strong experience in CRM solution architecture, customization, and system design.
• Experience leading onshore and offshore technical teams and project delivery.

Responsibilities

• Lead technical design, development, and delivery of Dynamics 365 CRM and Power Platform.
• Manage onshore and offshore technical teams to ensure project success.
• Design scalable CRM solutions aligned with business requirements.
• Implement integrations between Dynamics 365 and external systems (e.g., SAP).
• Provide technical leadership across the full project lifecycle.
• Conduct discovery sessions with clients and stakeholders.

Skills

Technical leadership

Dynamics 365 CRM

Power Platform

Solution architecture

Stakeholder engagement

Tools

Scribe

SSIS

APIs

Power Apps

Job description

Dynamics 365 Technical Lead / Solution Architect

Job Summary

We are looking for an experienced Dynamics 365 Technical Lead / Solution Architect to lead the design, development, implementation, and technical delivery of Microsoft Dynamics 365 CRM and Power Platform solutions.

Key Responsibilities

• Lead the technical design, development, implementation, and delivery of Microsoft Dynamics 365 CRM and Power Platform solutions.
• Lead and manage onshore and offshore technical teams to ensure successful project delivery and operational support.
• Design scalable CRM solutions aligned with business requirements, technical architecture, and Microsoft best practices.
• Work closely with clients and business stakeholders to understand requirements, conduct discovery sessions, and identify opportunities for process improvement.
• Provide technical and functional consulting on Dynamics 365 CRM and Power Platform .
• Perform CRM customisation, including forms, screens, views, workflows, business processes, reports, and other CRM components.
• Design and implement integrations between Dynamics 365 and external enterprise systems, including SAP and other third-party applications .
• Develop and manage integration solutions using technologies such as Scribe, SSIS, APIs, and custom development .
• Provide technical leadership throughout the full project lifecycle, from requirements gathering and solution design through development, testing, deployment, and production support.
• Review existing CRM environments and recommend improvements to system performance, architecture, automation, and maintainability.
• Ensure CRM solutions are aligned with organisational processes and support effective user adoption.
• Troubleshoot complex technical issues and provide guidance to development and support teams.
• Engage directly with clients, including participation in onsite workshops, project handovers, and technical discussions where required.
• Support knowledge transfer, technical documentation, team development, and continuous improvement initiatives.
• Identify opportunities for automation and process optimisation to improve system performance and reduce defects.

Requirements

• Minimum 10 years of experience in Microsoft Dynamics CRM / Dynamics 365, with strong experience in technical leadership and solution delivery.
• Strong hands-on experience with Microsoft Dynamics 365 CRM .
• Strong knowledge of Microsoft Power Platform , including Power Apps and related capabilities.
• Proven experience in CRM solution architecture, customisation, and system design .