Software Engineer

VySystems; Singapore; Sur place; SGD 70 000 - 110 000; Plein temps

Résumé du poste

VySystems seeks an experienced ServiceNow Network Discovery & CMDB Engineer to lead the onboarding of 450+ network devices into the ServiceNow ESM platform. You will ensure accurate configuration data, reliable discovery, and seamless integration with ITSM processes.

The role requires hands-on experience with ServiceNow Discovery and Service Mapping, CMDB data models, and strong networking knowledge, including routing, switching, and firewalls. Scripting with Python or PowerShell is a plus.

Qualifications

• 5+ years of experience in Network Engineering or Network Operations.
• Hands-on experience with ServiceNow Discovery and Service Mapping.
• Strong knowledge of CMDB data models, CI relationships, and data validation.
• Good understanding of networking concepts, including routing, switching, and firewalls.
• Experience in network asset discovery and ITSM.

Responsabilités

• Execute network discovery using ServiceNow Discovery and Service Mapping.
• Validate, reconcile, and remediate CMDB CI data.
• Onboard network devices, dependencies, and relationships into ServiceNow.
• Configure and refine discovery patterns, probes, and credentials.
• Troubleshoot discovery failures, data gaps, and CMDB quality issues.
• Document discovery procedures, onboarding processes, and CMDB standards.
• Support data-quality governance and knowledge transfer to the Network Operations team.

Connaissances

ServiceNow Discovery

Service Mapping

CMDB

Network Engineering

Outils

Python

PowerShell

Description du poste

We are looking for an experienced ServiceNow Network Discovery & CMDB Engineer to support our Enterprise Service Management (ESM) onboarding initiative.

Job Title: ServiceNow Network Discovery & CMDB Engineer

Experience: 5+ Years

Key Skills: ServiceNow Discovery, Service Mapping, CMDB, Network Engineering

Job Summary

The candidate will be responsible for network discovery, CMDB validation, and onboarding of 450+ network devices into the ServiceNow ESM platform. The role focuses on ensuring accurate configuration data, reliable discovery, and seamless integration with IT service management processes.

Key Responsibilities

• Execute network discovery using ServiceNow Discovery and Service Mapping.
• Validate, reconcile, and remediate CMDB Configuration Item (CI) data.
• Onboard network devices, dependencies, and relationships into ServiceNow.
• Configure and refine discovery patterns, probes, and credentials.
• Troubleshoot discovery failures, data gaps, and CMDB quality issues.
• Document discovery procedures, onboarding processes, and CMDB standards.
• Support data-quality governance and knowledge transfer to the Network Operations team.

Required Skills

• 5+ years of experience in Network Engineering or Network Operations.
• Hands-on experience with ServiceNow Discovery and Service Mapping.
• Strong knowledge of CMDB data models, CI relationships, and data validation.
• Good understanding of networking concepts, including routing, switching, and firewalls.
• Experience in network asset discovery and IT Service Management (ITSM).
• Python or PowerShell scripting experience for automation and data reconciliation is an advantage.
• Strong analytical skills and attention to detail.