Software Application Manager

Blue Ocean Systems Infotech Pte. Ltd.; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

Blue Ocean Systems Infotech Pte. Ltd.

in Singapore is seeking a Technology Partner to collaborate with business users (HR, Payroll, Finance) and understand their needs to implement effective technology solutions. You will configure SuccessFactors modules (Employee Central, Payroll, Time Management, Learning, Recruitment, Onboarding) and manage holidays, work schedules, validations, workflows and role permissions, while ensuring controls and audits.

Responsibilities

• Collaborate with HR, Payroll, Finance to understand needs and implement technology solutions.
• Configure SuccessFactors modules including Employee Central, Payroll, PMGM, Time Management/Time Off, LMS, Recruitment and Onboarding, and related calendars/workflows.

Job description

HI,

Immediate hiring for Singapore Technology Partner: Collaborate with business users (e.g. HR, Payroll, Finance) to understand their needs and assist in implementing effective technology solutions.

Configuration Expertise:Configure SuccessFactors modules (Employee Central, Payroll-related configurations, PMGM, Time Management / Time Off, LMS, Recruitment and Onboarding, SmartRecruiters, etc.), including setting up public holiday calendars, work schedules, substitutions, absences, validation rules, workflows, and role-based permissions for various employee categories and locations.

Compliance Assurance: Ensure HR applications comply with business controls, security standards, regulatory requirements, and audit expectations through disciplined configuration, access governance, and documentation.

Integration Projects: Assist in analysing and supporting integrations between SuccessFactors and other systems (e.g. Time Management systems, SAP S/4HANA / ECP, SAP Concur, BPOS (for the integration between SuccessFactors and Microsoft Active Directory), and other third-party platforms), including defining workflows, value mappings, exception handling, and integration artifacts.

Holistic Analysis: Evaluate business needs while considering system interdependencies, risks, and downstream impacts to propose practical and feasible solutions.

Team Support: Support team alignment by sharing knowledge, maintaining documentation, and encouraging adherence to HRIS best practices.

Project Assistance: Assist in planning, managing, and supporting enhancement initiatives and small projects, ensuring smooth execution, clear communication, and timely issue resolution.

Resource Coordination: Coordinate internal stakeholders and third-party vendors (e.g. AMS teams) to ensure effective delivery, issue resolution, and follow-up.

Scope Definition: Assist in defining project scope, requirements, and objectives with relevant stakeholders, ensuring technical feasibility and alignment with business needs. Support the development of project plans and progress tracking where required.

System Testing: Test system areas during implementations, enhancements, upgrades, and configuration changes, including participation in SIT and UAT activities.

Integration Monitoring: Monitor HR system integrations and interfaces, identify failures or data inconsistencies, and coordinate resolution with vendors or internal teams to ensure data accuracy and operational continuity. This includes integrations supporting HR, Finance, and safety-related business processes.

Cross-Functional Collaboration: Work with different teams (HR, Payroll, Finance, internal IT) to diagnose issues, implement changes, and manage dependencies across systems.

Documentation: Create and maintain comprehensive and audit-ready documentation, including configuration references, interface descriptions, SOPs, and project artefacts.

User Support: Provide end-user support to ensure system adoption, usability, and smooth daily operations.

Issue Resolution: Resolve issues related to system upgrades, releases, fixes, and continuous improvements, coordinating vendors where necessary.

Knowledge Transfer: Partner with team members to ensure alignment, continuity, and effective knowledge sharing.

Global Rollouts: Support global and regional HR system rollouts, deployments, and post-go-live stabilization activities

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