Senior IT Consultant (SAP SuccessFactors)

Singapore Institute of Technology; Singapore; Sur place; SGD 120 000 - 180 000; Plein temps

Résumé du poste

Singapore Institute of Technology seeks an experienced Senior IT Consultant to provide functional support for SAP SuccessFactors modules across Employee Central Core, Benefits, Leave, and more. You will analyze requirements, translate them into specifications, and coordinate signoffs with stakeholders.

Responsibilities include configuring permissions, supporting upgrades, driving end-to-end testing, and collaborating with vendors to maintain and enhance the system.

Qualifications

• Bachelor's degree in Information Technology, Computer Science or a related discipline.
• 8+ years of hands-on experience in SAP SuccessFactors support and configuration across multiple modules.

Responsabilités

• Provide functional support for SuccessFactors modules across Employee Central Core, Benefits, Leave, Timesheet, Payroll, Performance & Goals, Recruiting, Learning, Onboarding and Offboarding.
• Conduct requirement analysis, translate needs into specifications, and secure user signoffs.
• Evaluate potential solutions and provide recommendations to business users.
• Assist configuration including Role-Based Permissions and support upgrades.
• Plan and execute end-to-end testing and support UAT.
• Collaborate with vendors and teams on maintenance, patches, and upgrades.

Connaissances

SAP SuccessFactors

HRIS modules

Testing & UAT

System integration

Formation

Bachelor's degree in IT/CS

Outils

SAP Analytics Cloud

Robotic Process Automation

Description du poste

Senior IT Consultant (SAP SuccessFactors)

Posting Start Date: 17/09/2026

Schemes of Service: Corporate

Division: Communications & Information Technology

Employment Type: Fixed Term

This role will provide functional support for SuccessFactors modules.

Key Responsibilities

• Provide functional support for SuccessFactors modules, including Employee Central Core, Benefits, Leave, Timesheet, Payroll, Performance & Goals, Recruiting, Learning, Onboarding and Offboarding.
• Conduct user requirement analysis for enhancements, analyse business information needs gathered, translate into requirement specifications, and secure user signoffs.
• Evaluate potential solutions and make recommendations to business users.
• Assist the configuration of SuccessFactors modules, including Role-Based Permission and provide support during system upgrades and patches.
• Plan, coordinate, conduct and document end-to-end unit and system integration testing, and support users during User Acceptance Testing (UAT).
• Monitor, troubleshoot, and resolve system integration issues with related platforms, such as payroll or other systems.
• Work closely with business users to understand requirements and build good rapport.
• Collabrate with vendors and team members on application maintenance, testing, supporting application patches and upgrades in accordance with policies and procedures.
• Participate in project implementation activities where required.
• Ensure adherence to security policies and best practices regarding system data and user access.

Job Requirements

• Bachelor's degree in Information Technology, Computer Science or a related discipline.
• At least 8 years of hands-on experience in SAP SuccessFactors support and configuration, with experience across multiple modules, including Role-Based Permissions, Employee Central Core, Benefits, Leave, Timesheet, Payroll, Performance & Goals, Recruiting, Learning, Onboarding and Offboarding.
• Strong understanding of SAP or SuccessFactors integration points with other business systems like SAP S/4 Hana, Concur and third-party systems.
• Experience in system testing, troubleshooting, user training and technical/functional documentation
• Experience with SAP Analytics Cloud (SAC), Robotic Process Automation (RPA) technologies and data analysis systems would be an added advantage.
• SuccessFactors certification, such as SAP Certified Application Associate would be an added advantage.
• Experience in HR technology and processes with a focus on automation, process improvement and efficiency would be an added advantage.
• Excellent problem-solving and analytical skills to effectively analyze functional requirements and translate them into effective technical solutions.
• Demonstrated ability to troubleshoot and resolve issues at both the functional and technical levels.
• Self-motivated and able to work independently, while also being an effective team player and manage multiple priorities in a fast-paced environment.
• Ability to work collaboratively with cross-functional teams and external stakeholders.