Singapore Inside Sales Specialist: Fast Quotations & Support

Mackay Communications, Inc.; Singapore; On-site; SGD 42,000 - 54,000; Full time

Job summary

Mackay Communications, Inc. in Singapore is seeking a full-time Inside Sales Specialist to work onsite. The role interfaces with customers, provides quotes, and processes sales transactions, including counter, phone-in, and internet orders.

You will support shipping/receiving, assist with parts ordering, and help grow revenue in the marine industry, with emphasis on timely, professional service and accurate ERP-based operations.

Qualifications

• University degree or equivalent work experience.
• 3+ years of inventory control and/or stockroom experience.
• 3+ years of inside or counter sales experience preferred.
• Excellent verbal and written communication and interpersonal skills.
• The ability to interpret and solve problems and issues, using instructions, diagrams, or schedule forms.

Responsibilities

• Provides a point of contact for customer sales, service, and information requests, and ensures that customer needs are fulfilled with speed and professionalism
• Assist in the research of basic technical issues on product and service. Collect symptoms of customer problems and facilitate repairs
• Build the business by identifying revenue opportunities within the marine industry.
• Handle shipping and receiving functions to help facilitate the trafficking and accountability for all materials which are incoming and outgoing through the warehouse which are for customer orders, inventory, repairs or for internal use.
• Greet customers, determine their needs, and ensure they are met.
• Respond to requests from customers for information
• Direct Service requests the appropriate team member.
• Ensure store, service area and stockroom are clean and orderly.
• Read customer orders, work orders, shipping orders, or requisitions to determine items to be moved, gathered, or distributed and/or shipped using Mackay’s ERP system

Skills

Inventory control

Sales experience

Communication skills

Problem solving

Education

University degree or equivalent

Tools

ERP system

Job description

Mackay Communications, Inc. in Singapore is seeking a full-time Inside Sales Specialist to work onsite. The role interfaces with customers, provides quotes, and processes sales transactions, including counter, phone-in, and internet orders.

You will support shipping/receiving, assist with parts ordering, and help grow revenue in the marine industry, with emphasis on timely, professional service and accurate ERP-based operations.